Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Internship / school internship
- Location
- Koblenz
- Working Model
- Onsite
Job Summary
In this apprenticeship, you will work in 1st Level Support, assisting users via phone and managing support requests in the ticket system while gaining deeper insights into various IT topics.
Job Technologies
Your role in the team
- You will be employed as an apprentice in the Service Center Information Technology, primarily working in the IT Service team, where you will support users in 1st Level Support. After a successful onboarding, your main tasks will include telephone support (hotline) and handling electronically submitted requests (ticket system).
- As part of the training, you will also regularly have the opportunity to work on more complex topics and gain deeper insights into various IT subjects.
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Our expectations of you
Education
- Requirements include a good intermediate school leaving certificate or technical college entrance qualification/high school diploma; we also welcome applicants who have dropped out of university studies in the field of computer science or similar.
Qualifications
- A pronounced level of commitment, flexibility, and reliability.
- Good team and communication skills as well as confident demeanor.
Experience
- A high IT affinity and good general PC skills, as well as experience with Microsoft Windows and Office.
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What we offer
- Varied and responsible tasks with intensive guidance and support, and good prospects for a permanent position after training.
- Attractive compensation according to TVAöD, plus Christmas bonus and entitlement to asset-building benefits.
- 30 days of vacation, 38.5-hour workweek.
- Affordable catering in our company restaurants.
- Digital learning offerings and literature research portal.
- Corporate benefits for various products and services from well-known providers at special rates.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Gemeinschaftsklinikum Mittelrhein gGmbH
Das Gemeinschaftsklinikum Mittelrhein ist ein Zusammenschluss von fünf Krankenhäusern zu einem Klinikverbund und hat seinen Sitz in Koblenz. Es hat zwei Standorte in Koblenz, einen in Boppard, einen in Mayen und einen in Nastätten. Insgesamt verfügt es über 1250 Betten und beschäftigt rund 3900 Mitarbeiter.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT specialist specializing in system integration
- Location
- Koblenz
- Working Model
- Onsite
- Diversity
- Open for all genders
