Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund, Bochum
- Working Model
- Onsite
Job Summary
In this role, you will handle 1st Level Support requests at the Service Desk, analyze IT issues, and assist in optimizing the infrastructure. You will work closely with Microsoft applications and operating systems.
Job Technologies
Your role in the team
- You act as the first point of contact in the IT Service Desk for 1st Level Support.
- You handle incoming telephone inquiries and fault reports professionally.
- You analyze the existing IT infrastructure and support in identifying and implementing optimization potentials.
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Our expectations of you
Education
- Completed IT apprenticeship or a degree in (business) informatics or a related field/equivalent qualification.
Qualifications
- Knowledge in handling Microsoft operating systems and applications such as Active Directory, Exchange, Teams, SharePoint, or O365.
- Advanced German skills.
- Good command of English.
Experience
- Initial practical experience gained in IT Helpdesk or Service Desk.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Employee Support Service Desk
- Location
- Dortmund, Bochum
- Working Model
- Onsite
- Diversity
- Open for all genders
