Job
- Level
- Senior
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will develop technical solutions for partners and support them in implementing the AI platform, guiding them through the entire sales process from discovery to solution delivery.
Job Technologies
Your role in the team
- As a (Senior) Partner Solution Engineer - SAP, you will play a key role in enabling Parloa's partner ecosystem to successfully position, sell, and implement our conversational AI platform.
- You'll work closely with strategic and emerging partners, guiding them through the technical journey from discovery and solution design to validation and deal support.
- This is your opportunity to scale impact through others: equipping partners to confidently build, demo, and deliver AI-driven customer experiences while directly influencing pipeline growth and deal success.
- Partner Technical Enablement: Enable partners to effectively position and deliver Parloa solutions by coaching them on discovery, demos, solution design, and scoping.
- Technical Sales Support (Partner-led): Support partner-led and co-sell opportunities by leading technical discovery, solutioning, and validation throughout the pre-sales cycle.
- Solution Design & Architecture: Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes.
- Partner Advisory: Act as a trusted technical advisor to partners, translating Parloa's platform capabilities into clear business value for both technical and non-technical stakeholders.
- Ecosystem Collaboration: Work closely with Sales, Partnerships, Product, and Customer teams to drive successful partner engagements and aligned go-to-market execution.
- Product & Feedback Loop: Represent partner and customer insights to Product and Engineering, contributing to roadmap discussions and continuous improvement.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture.
- Ability to translate technical concepts into clear business value and outcomes.
- Excellent communication and presentation skills, with confidence in both technical and executive conversations.
- Strong coaching and enablement mindset, with the ability to guide partners effectively.
- Structured and solution-oriented approach, with the ability to navigate ambiguity and multiple stakeholders.
- Native or bilingual in German and English.
Experience
- 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology.
- 3+ years of experience with SAP ecosystems (e.g., SAP CX, SAP BTP, or SAP Service Cloud) and integrations within SAP-centric enterprise environments.
- Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models.
- Technical curiosity and interest in AI-driven products and customer experience.
This text has been machine translated. Show original
What we offer
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
- We hire people who think in solutions, communicate with clarity, and follow through.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
- We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Parloa Gmbh
Parloa GmbH, a tech company based in Berlin, provides support to enterprise clients looking to scale AI agents for natural customer conversations with its AI Agent Management Platform AMP. The company serves global brands such as Allianz, Booking.com, SAP, and Swiss Life, enabling over a billion customer interactions. With offices in Berlin, Munich, and New York, Parloa employs around 350 staff and is expanding internationally.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Senior Partner Solution Engineer
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
