Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you are the first point of contact for IT issues, handle tickets independently, document errors, and assist with the installation and configuration of software and updates.
Job Technologies
Your role in the team
- First point of contact for IT disruptions and providing telephone support to customers.
- Independent and professional handling of tickets as well as classification and analysis of fault reports, including the documentation of encountered error situations.
- Support in troubleshooting.
- Consulting, planning, installation, and configuration of software as well as performing updates.
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Our expectations of you
Education
- Completed commercial vocational training or comparable qualifications.
Qualifications
- Good spoken and written English skills.
- Proficient in the use of standard MS Office applications.
- Good communication skills, team spirit, and customer orientation.
Experience
- Initial experience in the aforementioned area of responsibility is an advantage.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
