Job
- Level
- Experienced
- Location
- Berlin, Karlsruhe
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you analyze network issues in LAN, WLAN, and VPN environments, handle firewall tickets and changes, and document all processes in Jira and Confluence.
Job Technologies
Your role in the team
- Analysis and resolution of issues in LAN, WLAN, and VPN environments as well as troubleshooting of network components and end devices.
- Processing of firewall tickets and changes as well as creation, adjustment, and review of firewall rules.
- Administration of VLANs, subnets, and IP address ranges as well as configuration of switchports and port security.
- Setup, administration, and troubleshooting of VPN access for employees and external partners.
- Handling of incidents, service requests, and changes in accordance with established IT service and change processes.
- Documentation of disruptions, changes, and solutions in Jira and Confluence, as well as the creation of technical handover documents.
- Coordination with internal specialist teams and manufacturers, as well as the management and escalation of complex or security-critical disruptions.
- Support of the network team in the further development, standardization, and optimization of the existing network environment.
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Our expectations of you
Education
- Completed degree or apprenticeship in the IT environment or a comparable qualification.
Qualifications
- Solid knowledge of LAN, WLAN, VPN, VLAN, TCP/IP, and IP addressing.
- Very good German skills (min. C1) and good English skills (min. B2).
Experience
- Several years of professional experience in network operations and administration of network environments.
- Experience in the administration and configuration of switches, access points, and firewalls.
- Practical experience in creating and customizing firewall rules as well as troubleshooting access and network issues.
- Experience in Incident, Service Request, and Change Management as well as in handling Jira and Confluence.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
CompuSafe Data Systems AG
CompuSafe Data Systems AG is an established IT company specializing in tailored IT services and transformations since 1989. With a focus on project management, it supports corporate clients in optimizing their IT infrastructure.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Network Operations Engineer
- Location
- Berlin, Karlsruhe
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
