Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Technologies
Your role in the team
- Support of the IT support unit via remote maintenance or on-site plus specialist processing of incoming tickets in the IT ticket system.
- Finding appropriate solutions as well as reporting and resolving IT disruptions in hardware and software areas.
- Support in the planning, implementation and setup of IT workstations.
- Participation in projects to optimize the entire IT infrastructure as well as the acquisition and maintenance of documentation.
- Holding and supporting training and further education for employees.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist for system integration or comparable qualification.
Qualifications
- Good written and spoken English skills are desirable.
- Ability to work in a team, a structured and goal-oriented way of working as well as strong social skills and communication skills.
Experience
- Professional experience in 1st and 2nd level support as well as knowledge of various operating systems in the software and hardware area.
- Confident use of common MS Office applications and experience in using ticket systems.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Employee IT support 1st and 2nd level
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
