Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will administer the Salesforce platform, optimize processes using automation, support users with inquiries, and closely collaborate with Consultants and Developers on custom solutions.
Job Technologies
Your role in the team
- Administer, maintain and continuously improve our Salesforce platform across Sales Cloud, Service Cloud and our custom Billing solution.
- Design and implement declarative solutions using Flow, validation rules, Lightning App Builder, and other standard Salesforce capabilities.
- Provide first-line Salesforce support by investigating incidents, resolving administrative issues, and assisting users with platform-related questions.
- Manage users, permission sets, roles and access while ensuring platform security and governance.
- Execute recurring operational activities including user lifecycle management, mass data updates, data corrections, and platform housekeeping.
- Partner with Salesforce Consultants to implement business requirements through scalable Salesforce configuration.
- Collaborate with Developers on integrations, custom functionality and more complex technical initiatives.
- Support testing, releases, documentation, and continuous platform improvements.
- Help evaluate and adopt new Salesforce capabilities, including Agentforce, Einstein AI, and AI-powered automation, where they create measurable business value.
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Our expectations of you
Qualifications
- Starkes Wissen in Salesforce-Konfiguration, Sicherheit, Benutzerverwaltung und deklarativer Automatisierung, insbesondere Flow.
- A structured and pragmatic approach with a focus on sustainable, maintainable solutions.
- A collaborative mindset and the ability to work effectively with Consultants, Developers, and business stakeholders.
- Neugier, neue Salesforce-Fähigkeiten und KI-gestützte Plattformfunktionen zu erkunden.
- Good written and spoken English.
- Salesforce Administrator Certification is a plus.
Experience
- Hands-on experience administering Salesforce in a professional environment.
- Experience troubleshooting issues across configuration, permissions, automation and data.
- Experience working in a structured Salesforce environment with established governance and change management practices.
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What we offer
- Work on a business-critical Salesforce platform supporting commercial teams across Europe and Canada.
- Join an established Salesforce organization with dedicated Administrators, Consultants and Developers working together to build sustainable solutions.
- Help shape the future of our platform through automation, continuous improvement, and the adoption of Agentforce and AI capabilities.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
AutoScout24 GmbH
AutoScout24 ist europaweit das größte online Automobil-Anzeigenportal. Der Marktplatz ermöglicht es seinen Kunden, sich den Traum vom eigenen Auto einfach, effizient und stressfrei zu erfüllen. Auf AutoScout24 können Händler und Privatverkäufer Anzeigen für Gebraucht- und Neuwagen schalten. Darüber hinaus bietet das Portal seinen Kunden Werbeprodukte an, wie zum Beispiel Display-Werbung und Produkte für die Interessentengewinnung unter anderen Teilnehmern im Automobilsektor und in angrenzenden Märkten. In Deutschland genießt AutoScout24 in seiner Zielgruppe eine einzigartige gestützte Markenbekanntheit von 95 Prozent.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Salesforce Administrator
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
