Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Sprendlingen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IT support, analyze and resolve issues, manage users and devices, and document solutions and processes in the knowledge base.
Job Technologies
Your role in the team
- Independent acceptance, analysis, and resolution of IT requests and issues.
- Provision, setup, and support of work devices (PCs, laptops, smartphones, tablets) including user management and software deployment.
- Management of the onboarding and offboarding process for employees in the IT sector.
- Collaboration with the administration department as well as our in-house consultants on system-specific or complex issues to develop solutions together.
- Documentation of solutions and processes in our knowledge database as well as taking on smaller IT projects within the scope of your own responsibilities.
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Our expectations of you
Education
- Completed training in the IT field, e.g., IT specialist (m/f/d) System Integration, IT System Electronics Technician (m/f/d), or an equivalent qualification.
Qualifications
- Solid knowledge in handling Windows operating systems, Microsoft 365; familiarity with Citrix environments is desirable.
- High customer orientation and a structured, solution-oriented work approach with a willingness to share knowledge.
- Fluent in spoken and written German as well as good knowledge of English.
Experience
- Several years of professional experience in IT support or a comparable role with independent analysis and resolution of technical issues.
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What we offer
- Remuneration according to construction tariff with Christmas and holiday pay as well as 30 days of vacation.
- Extensive social benefits, e.g., retirement provision or kindergarten subsidy.
- Attractive employee benefits, e.g., discount programs, subsidized fitness offers, and JobRad.
- Flexible working hours and remote work.
- Structured onboarding based on an onboarding plan.
- Promotion through individual training programs and certification opportunities tailored to the role (e.g., Microsoft, ITIL).
- Modern IT equipment and up-to-date tool landscape (including Zendesk, Microsoft 365, SentinelOne) within a medium-sized company culture where you can make a difference.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Possehl Spezialbau GmbH
Possehl Spezialbau GmbH is an established company in the field of traffic surface restoration with over 60 years of experience. The company offers a wide range of construction services and applies its expertise to ensure the best quality.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT Administrator 1st & 2nd Level Support
- Location
- Sprendlingen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
