Job
- Level
- Experienced
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you advise customers on questions regarding the Rexx Suite, organize rollouts of new features, and review customer reports while closely collaborating with technical departments.
Your role in the team
- Consultation of Rexx customers regarding questions about the Rexx Suite
- Communication via ticketing system, phone, and other online tools
- Organization and management of rollouts of new features to customers
- Dialogue with our technical departments
- Review of customer reports, updates, and individual adjustments
- Support with the setup and configuration of new or existing features
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Our expectations of you
Education
- Commercial training or university degree (Business Informatics, Business Administration, etc.)
Qualifications
- Affinity and interest in software
- Friendly, clear communication and decisive action
- Knowledge of HR processes is desirable
- Excellent German language skills, both written and spoken
- Ideally good English skills
Experience
- Experience in customer consulting, support, or helpdesk would be great
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What we offer
- Attractive salary
- Flexible working hours, annual working time account, home office days
- Secure job position even in times of crisis
- Company pension scheme (bAV)
- Public Transport Subsidy (HVV)
- Kindergarten allowance for parents
- Team spirit and great working atmosphere
- Easily accessible in Hamburg's Südstadt
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Benefits
Higher Take-Home Pay
Food & Drink
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
rexx systems GmbH
At rexx systems, we are leaders in developing innovative software solutions for talent management, e-recruiting, and human resources. Our solutions improve the daily work of HR professionals, managers, and employees in over 1,000 companies worldwide. Since our founding in 2000, we have steadily grown and can now look back on a solid financial foundation and complete independence.
Description
- Founding Year
- 2000
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(3 Reviews)Workingconditions
4.3Culture
3.6Career Growth
3.5Engineering
3.2
Customer Advisor Helpdesk & Support
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
