Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Location
- Peiting
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You support our diaconal institutions by preparing and handing over standard hardware such as laptops, monitors, or smartphones.
- They assist with technical application issues.
- You support our users in the team on-site, online, or in the workshop.
- They create new jobs and train users in our systems.
- You install and update the various client systems.
- You configure network components prior to rollout.
- You assist in the management of approximately 10,000 end devices.
- You work with modern ITSM systems according to the ITIL 4 standard and in Intune.
- You develop our IT processes further.
- We train: You are part of a team that mentors apprentices.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training as an IT specialist or a comparable technical qualification with an IT focus. Professional experience is an advantage.
Qualifications
- Strong communication skills and a high quality standard.
- Customer and Service Orientation.
- Competent consulting and support for our colleagues and clients with their issues related to our IT landscape.
- Understanding of ticketing systems and process management.
- Very good German language skills, both spoken and written (native speaker level).
- Teamwork skills.
Experience
- Experience in ITIL 4, video conferencing, access rights management, client management, or Microsoft 365 (Cloud).
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Diakonie München und Oberbayern - Innere Mission München e.V.
The Diakonie Munich and Upper Bavaria - Inner Mission Munich offers a wide range of social services with a main focus on securing livelihoods and assisting in clarifying and asserting social welfare claims. Our advisory services are open to anyone in need, regardless of age, gender, nationality, or background.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT specialist for IT workshop and first-level support
- Location
- Peiting
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
