Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rot am See
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle technical inquiries in 1st to 3rd level support, perform client installations, and train users on various operating systems like Windows, Linux, and iOS.
Job Technologies
Your role in the team
- Sometimes you listen, sometimes you give answers. And sometimes only the right question leads to the optimal solution. Service and support have many faces and offer some exciting challenges for you.
- You serve as the technical contact person for national and international support inquiries.
- You handle incidents in 1st, 2nd, and 3rd level support - on-site and remote.
- You also have minor project responsibilities.
- You perform client installation and administration as well as user training.
- You work closely with various departments.
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Our expectations of you
Education
- You have completed an IT apprenticeship, e.g., as an Application Developer or System Integration Specialist.
Qualifications
- Do you enjoy communicating with people, are you reliable, and do you like solving technical problems?
- You have knowledge of various operating systems, including Windows, Linux, and iOS.
- You have good German and English skills at least at level B2.
- You have a solution-oriented work approach with a high level of service orientation.
Experience
- You preferably have initial professional experience in 1st/2nd/3rd Level IT support and IT service.
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What we offer
- Support is a two-way street. That's why you also benefit from numerous perks in our team.
- We offer you a permanent employment contract.
- Flexible working hours.
- Mobile working (usually a maximum of 2 days per week).
- 30 days of vacation per year (based on full-time employment, proportionally adjusted for reduced working days).
- Variable compensation.
- Workation (up to 30 days per year, in selected countries).
- Sabbatical (after 3 years of employment).
- Modern work tools.
- Onboarding day and individual onboarding program.
- Regular fruit day at most locations.
- Opportunity to participate in Fit with Würth Health Management (Wellpass, 7Mind & Lifesum).
- Health days with free consultation from medical professionals.
- Offer of corporate sports groups at selected locations.
- Running group among employees at selected locations.
- Career programs and prospects.
- Operational development opportunities, e.g., at Würth Academy.
- Support with external training courses.
- Internal leadership development through the Würth Business Academy.
- Flat hierarchies & a appreciative corporate culture.
- Employee and cultural events.
- Employee discounts (employee shop, corporate benefits).
- Free hot and cold beverages at most locations.
- Employee Referral Program.
- Loyalty bonus, birth and marriage allowance, anniversary gifts.
- Reimbursement of relocation expenses under certain conditions.
- JobRad and JobTicket.
- Offer from Würth Company Health Insurance Fund.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
Würth-Gruppe
The Würth Group with its over 400 companies is a globally operating business. The business areas of the Würth Group are subdivided into two parts: The companies belonging to the Würth Line and the so-called Allied Companies.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Engineering
2.8Career Growth
3.4Culture
3.7Workingconditions
3.6
IT Support Engineer
- Location
- Rot am See
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
