Job
In this role, you will manage technical support for specialized software and GIS applications, analyze issues in 2nd-level support, and maintain servers to ensure secure operations.
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Job technologies
Your role in the team
- Technical Support: You will be responsible for the technical management of our specialized software ProsozBau as well as various GIS applications and databases (e.g., GeoShop, WebGIS, QGIS, PostGIS, ALKIS) for our association administrations, ensuring stable and secure operation.
- Fault analysis and support: You analyze complex faults - especially at the interface between application and IT infrastructure - and resolve them in 2nd-level support, collaborating with 3rd-level support if necessary.
- System administration and operations: You are responsible for the administration, configuration, and further development of the associated systems and servers, ensuring secure and high-performance operation through monitoring and server patching.
- Updates and Further Development: You evaluate updates, releases, and patches, plan software updates, and conduct tests to continuously improve our applications.
- Integration and Infrastructure: You ensure the integration of applications into the existing IT infrastructure - via Windows Terminal Server, Application Server, and Web Server - and coordinate closely with internal departments.
- Workflows and User Management: They assist with user permissions (including AD synchronization), manage digital workflows, and participate in the central software distribution of clients.
- Documentation and Knowledge Transfer: You create documentation and operational instructions and independently familiarize yourself with new features and modules.
Our expectations of you
Education
- Qualification: You hold a degree in (Business) Informatics or have completed training as an IT Specialist (m/f/d) for System Integration, along with several years of practical experience in complex IT infrastructures or possess comparable expertise and experience.
Qualifications
- Language skills: You have very good knowledge of German (at least C1 level) in speaking and writing.
- Analytical competence: You analyze technical issues in a structured manner, quickly recognize connections, and develop practical, sustainable solutions.
- Sense of responsibility: You keep an overview of technical requirements and coordinate measures to ensure consistently high software availability and IT security, as well as stable operations.
- Communication and Customer Orientation: You work in a service-oriented manner, communicate clearly with various stakeholders, and convince through teamwork and strong customer focus.
Experience
- IT expertise: You have several years of practical experience in the administration and operation of Windows, LINUX server and client environments, as well as solid knowledge of current LINUX and Microsoft client and server technologies in network and server environments.
What we offer
- Benefit from flexible working hours and customized work models to achieve an optimal balance between professional demands and private needs!
- Take advantage of the partial home office option and actively shape your work-life balance!
- Look confidently into the future - with our company pension scheme.
- Visit the Sauerlandpark as often as you like and experience the changing seasons in all their splendor!
- We are not satisfied with less – just like you. That is why we also offer 30 days of basic vacation.
- ... because we want you to shine not only in your job but also in weightlifting.
- Whether e-bike or mountain bike: Benefit from our company bike leasing and arrive relaxed, environmentally friendly, and sporty.
- Your money works for you. Save smartly and benefit from additional support in wealth building!
- Through our partners, we offer a wide range of deals and discounts for various providers.
- Fair compensation in the public sector and a guaranteed annual bonus.
Benefits
Work-Life-Integration
Job locations
About your employer
Südwestfalen-IT is a municipal IT service provider founded in 2018 through the merger of two regional IT companies. The company supports cities, districts, and municipal enterprises in South Westphalia with digitalization and optimization of administrative processes.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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