Service & Support Engineer IT

ZETA GmbH

Job

In this role, you support our employees in 1st and 2nd level support, plan IT projects, manage hardware and software components, and further develop our server and network infrastructure.

Job summary

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Job technologies

Your role in the team

  • Support with hardware and software requests: You support our employees in 1st- and 2nd-level support.
  • Hardware and software components: You set up and integrate hardware and software components, and provide ongoing support for them.
  • Planning and implementation: You contribute to the planning and implementation of IT and automation projects.
  • Documentation: You independently create and maintain technical documentation in a GMP environment.
  • Administration: You administer and further develop our server, network, and IT infrastructure.
  • Maintenance and further development: You maintain and further develop our network and server infrastructure, thereby contributing to stable and secure IT operations.

Our expectations of you

Education

  • Completed vocational training as an IT specialist in system integration, IT systems electronics technician, or an equivalent qualification; alternatively, a degree in computer science, business informatics, or a related field.

Qualifications

  • In-depth knowledge of Windows Server and client environments, and virtualization technologies (VMware, Proxmox).
  • Independent, structured, and meticulous approach to work.
  • Service orientation and enjoyment of working with users.
  • Very good command of German and good written and spoken English.

Experience

  • Several years of professional experience in IT support and system administration.
  • Initial experience with Active Directory, Group Policy, VLANs, and backup solutions (e.g., Veeam) is desirable.
  • Experience with process control systems (e.g., Siemens PCS 7, Emerson DeltaV, Rockwell Automation PlantPAx, Honeywell Experion PKS).

What we offer

  • Employee events.
  • Room for creativity & ideas.
  • International work environment.
  • A future-oriented industry.
  • Our ZETA values.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Hallbergmoos
    85399 Bayern, Germany

About your employer

ZETA GmbH

Lieboch

Our customers are the ones who will shape the future – we help them do this with understanding, competence, care and precision, by providing comprehensive multidisciplinary technical solutions. We pay close attention to even the smallest details. Our goal is to ensure our customers' economic prosperity, safety and sustainability.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Pharmaceutical Sector, Chemical Industry, Biotech
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Service & Support Engineer IT

ZETA GmbH