Job
In this role, you will take technical and functional responsibility for applications, handle change requests, and coordinate release changes while working closely with internal and external partners.
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Your role in the team
- Application and interface support, and processing of change requests.
- Assumption of functional and technical application responsibility, including planning, managing and supporting release upgrades, conducting feasibility analyses, and coordinating more complex changes in collaboration with internal and external partners.
- Professional oversight and coordination of ongoing tasks, ensuring their completion during day-to-day operations as the central point of contact.
- Independent analysis, assessment, and structured implementation of even complex business requirements, taking into account processes, system interdependencies, interfaces, and operational requirements.
- Assessment of business and technical requirements, as well as active involvement in translating them into technical concepts and specifications.
- Contribute to IT requirements in projects related to the systems under your responsibility, and coordinate and define them in a structured manner with relevant business departments and partners.
- Responsible for 2nd-level support, working closely with 1st-level support and serving as the point of contact for 3rd-level support and vendor support.
- Consulting and supporting the relevant departments with their assigned applications.
- Independent coordination, consolidation, and standardization of requirements from various departments and locations.
- Planning and carrying out maintenance work.
- Configuration, support, and monitoring of technical workflows and interfaces.
- Planning and execution of functional and integration tests.
- Technical coordination and audience-appropriate alignment with central IT units and external service providers as part of ongoing operations and the further development of the system landscape.
- Active involvement in the standardization and harmonization of processes and solutions, as well as contributing your own suggestions for improvement.
- Planning and delivery of tailored key user and end-user training.
- Creation and maintenance of technical solution descriptions, operations, support, and user documentation.
Our expectations of you
Education
- A completed degree in computer science, software development, or business informatics is preferred.
Qualifications
- Ability to independently analyze even complex business requirements and translate them into robust technical solutions.
- Independent, structured, and solution-oriented approach to work.
- Strong technical understanding, along with excellent communication and coordination skills.
Experience
- Several years of professional experience in application support, IT systems administration, or a comparable role.
- Experience collaborating with business departments, central IT teams, external service providers, and vendors.
What we offer
- A secure job in a successful group of companies.
- Employee benefits at a modern company.
- Fair, performance-based compensation plus Christmas and vacation bonuses.
- Good work-life balance—with 30 days of vacation, flexible working hours, and the option to work remotely.
- Numerous opportunities for personal development.
- A modern work environment, a collaborative team culture, and the freedom to shape your work.
- Occupational health management.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
The Liebherr Group, founded in 1949, is today a leading manufacturer of construction and mining equipment, as well as innovative user-oriented products and services in many other areas. The family-run company employs 46,000 people worldwide in 135 companies.
- 1949
- Established Company
- Onsite, Hybrid, Full Remote
- Industry, Production
Employer reviews
- Career growth
- 3.0
- Working conditions
- 4.4
- Engineering
- 3.1
- Team culture
- 3.3
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