Job
In this role, you will handle technical inquiries from international customers, assess solutions, coordinate implementation with departments, and optimize in-service processes.
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Your role in the team
- Receipt, review, and handling of technical inquiries from international (and domestic) customers, followed by the technical assessment and approval of solutions from Airbus Defence & Space for international partners.
- Coordinating the handling of requests with the relevant departments and ensuring compliance with KPIs.
- Providing technical support in key Airbus Defence & Space committees (e.g., Flight Safety) or interdisciplinary processes (e.g., Technical Instructions).
- Communication with customer representatives and international service entities (including IWSSC).
- Monitoring compliance with existing processes and contractual requirements, as well as proactively contributing to the optimization of international and Airbus-internal in-service processes.
Our expectations of you
Education
- Completed degree in engineering/aerospace engineering
Qualifications
- Knowledge of in-service support toolsets, particularly in the military aviation sector, is an advantage.
- Excellent communication and teamwork skills, as well as very strong verbal and written communication skills
- Willingness to travel occasionally for domestic and international meetings, as well as to participate in on-call rotations
- Fluent German and English skills
Experience
- Several years of experience in in-service support; Eurofighter-specific experience is desirable and an advantage.
- Experience in project management, as well as a proactive and independent approach to work
What we offer
- Fair Compensation & Perks: Attractive compensation and personalized benefits, such as company pension plans, mobility options (e.g. bicycle leasing), or employee discounts at partner companies, in accordance with our applicable policies.
- Time for you (and your loved ones): 30 days of annual leave in accordance with the collective bargaining agreement (35-hour workweek); work–life balance (flexible working hours, remote work, part-time work, job sharing, sabbatical)
- Advancing made easy: Excellent professional development opportunities and international career prospects across the group
- Well-being at work: company doctor; comprehensive health and wellness offerings (fitness classes, preventive health programs, and much more), canteen and cafeteria, and in some locations, an on-site daycare center
- Diversity brings us together: Work in a diverse environment with more than 140 nationalities, where exchange, support, and diversity are part of everyday life.
Benefits
Work-Life-Integration
Health, fitness & fun
Food & drink
Higher take-home pay
Job locations
About your employer
Airbus is the world's leading provider of air and space transportation, as well as related services.
- English
- Established Company
- Onsite, Hybrid, Full Remote
- Vehicle Manufacturing, Supplier · Industry, Production
Employer reviews
- Career growth
- 3.2
- Engineering
- 2.9
- Working conditions
- 4.0
- Team culture
- 3.5
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