Job
- Level
- Lead
- Job Field
- IT, Network, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Pforzheim
- Working Model
- Onsite
Job Summary
In this role, you lead and develop a team while managing the operation and expansion of copper and fiber-based communication networks in the region.
Job Technologies
Your role in the team
- You assume disciplinary and technical leadership of your team and actively develop your employees.
- You oversee the expansion and operation of our network infrastructure in Pforzheim and the surrounding region - in close coordination with internal departments as well as external service providers.
- You actively support your team in daily operations, particularly in the maintenance and expansion of our copper- and fiber-optic-based communication networks.
- You are the primary contact person for escalation cases and resolve complex technical and organizational issues of our clients.
- You ensure efficient monitoring and are responsible for professional handling of disruptions, including the organization of telecommunications on-call duty.
- They analyze existing processes, optimize workflows, drive their continuous improvement, and are responsible for the corresponding documentation in the operations manual.
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Our expectations of you
Education
- You have completed an electrical engineering apprenticeship with further training as a master craftsman or an equivalent qualification.
Qualifications
- You possess very good knowledge of network technology as well as proficiency in MS Office applications.
- You are characterized by a pronounced entrepreneurial mindset as well as a structured and solution-oriented way of working.
- A high level of empathy, conflict resolution skills, and team orientation complete your leadership profile.
Experience
- You have experience in the telecommunications industry, ideally in technical network operations.
- You have experience in employee management and know how to steer and motivate teams in a goal-oriented manner.
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What we offer
- 4-Day Week FLEX - Your power is our priority.
- Our team is our success - with pride, we carry the 'Great Place To Work' seal, which reflects the exceptional quality of our work environment and corporate culture.
- TV-V - enjoy all the benefits of the collective agreement without compromises.
- Company pension scheme and additional benefits for you and your family - our SWP Plus Card.
- Profit sharing, electricity cost allowance (€500 per year), employee equity participation, and employee discounts.
- Many additional benefits: SWP daycare, corporate health management including a fitness studio, canteen, and company events.
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Topics that you deal with on the job
Job Locations
This is your employer
Stadtwerke Pforzheim
SWP Stadtwerke Pforzheim GmbH & Co. KG is an established company that has been operating as a regional supplier in Pforzheim and the Enzkreis since 1898. With around 620 employees, SWP reliably provides its customers with sustainable offerings such as green electricity, drinking water, and high-speed internet. Additionally, the company is committed to smart mobility and renewable energies.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Power Sector, Economy
Team Leader Broadband Operations
- Location
- Pforzheim
- Working Model
- Onsite
- Diversity
- Open for all genders
