Job
- Level
- Experienced
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 115.400 to 173.000€ Gross/Year
- Location
- Berlin
- Working Model
- Full Remote, Hybrid, Onsite
Job Summary
In this role, you will manage technical relationships with strategic clients, guide integration teams through complex implementations, analyze performance, and optimize existing integrations on the Stripe platform.
Job Technologies
Your role in the team
- As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation.
- You will combine deep technical expertise with consultative skills to assist enterprises in designing and implementing complex integrations, resolving issues swiftly, and continuously enhancing how they utilize Stripe's platform.
- Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations.
- Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests.
- Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes.
- Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team.
- Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback.
- Provide deep technical support and debugging-inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions.
- Leiten Sie praktische Keyboard-Implementierungen, wo erforderlich, und geben Sie substanzielle Rückmeldungen zu Codierungspraktiken, CI/CD und Softwarearchitektur.
- Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency.
- Build tools and analytics-including dashboards, queries, and custom data reports-to support user business reviews and operational needs.
- Develop reusable processes and shared knowledge to enable the broader Professional Services team.
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Our expectations of you
Qualifications
- Ability to write and debug code in languages such as Go, Java, C/C++, or similar.
- Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool.
- Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms.
- Understanding of the payments domain and API security principles.
- Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective.
- User-first mindset with the ability to map business requirements to reliable technical solutions.
- Confident engaging with users and leading strategic technical discussions.
- Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements.
- Strong technical writing skills, including the ability to document complex integration guidance and processes.
- Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively.
Experience
- 4+ years of experience in a software engineering or integration engineering role.
- Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering.
- Experience mentoring engineers or guiding technical teams through complex implementations.
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What we offer
- This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).
- Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users.
- A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices.
- While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office.
- Stripe does not cover the cost of relocating to a remote location.
- The annual salary range for this role in the primary location is €115,400 - €173,000.
- This range may change if you are hired in another location.
- For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
- This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location.
- Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
- Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process.
- Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
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Job Locations
This is your employer
Stripe
Stripe, Inc. is a technology company based in San Francisco and Dublin that specializes in payment processing. Its clients include major names like Walmart, Amazon, and Google. Stripe supports payments in 46 countries and was recognized by Forbes in 2019 as the leading fintech company in the USA.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance