IT Provider Management Specialist

New

IKK classic

Job

In this role, you manage external IT providers, oversee the Service Transition process, and advise departments on technical and licensing issues to ensure optimal operations across the organization.

Job summary

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Job technologies

Your role in the team

  • You will be responsible for organizing and managing our external IT providers and ensuring that new services are introduced smoothly—from architecture through to operations.
  • You ensure efficient and legally compliant license management, which forms the foundation of our digital capabilities.
  • You actively shape the integration of new IT services and support the entire service transition process.
  • You provide expert advice to our departments on technical and licensing matters, helping ensure smooth operations throughout the company.
  • You analyze complex infrastructures, identify vulnerabilities, and support the implementation of sustainable optimizations.

Our expectations of you

Education

  • You have completed a degree in computer science, business informatics, or a comparable qualification.

Qualifications

  • You will work at one of our locations in Dresden, Erfurt, Leipzig, Dortmund, Münster, Ludwigsburg, Bergisch Gladbach, Bielefeld, Hamburg, or Düsseldorf.
  • You have in-depth knowledge of common IT standards (e.g., BSI IT-Grundschutz, ISO 2700x, ITIL, COBIT).
  • You stand out for your analytical thinking, strong communication skills, and enthusiasm for contributing to projects.
  • You have very good written and spoken German skills.

Experience

  • You have experience working with Microsoft and Citrix technologies, as well as virtualization solutions such as VMware or VDI.

What we offer

  • A secure public-sector salary under the IKK-TV pay scale, pay grade 10 (€4,600–€6,700 gross per month for full-time work), and an attractive family allowance.
  • Hybrid working for a balanced work-life balance.
  • Flexible working hours: 38.5-hour workweek with flexitime from 6:45 a.m. to 7:00 p.m.
  • Financial benefits: holiday and Christmas bonuses, as well as an attractive retirement plan.
  • More room for life: 30 days of vacation – Christmas Eve and New Year’s Eve completely off work.
  • Employee benefits such as corporate benefits, as well as a financial contribution toward team events.
  • Excellent family-friendly HR policies.
  • Internal workplace health management with a wide range of offerings.
  • Extensive professional development opportunities, including through our own online campus.

Benefits

Work-Life-Integration

Higher take-home pay

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Ludwigsburg
    Baden-Württemberg, Germany
  • Location Münster (Hessen)
    64839 Hessen, Germany
  • Location Erfurt
    Thüringen, Germany
  • Location Refrath
    51427 Nordrhein-Westfalen, Germany
  • Location Dresden
    Sachsen, Germany
  • Location Dusseldorf
    Nordrhein-Westfalen, Germany
  • Location Leipzig
    Sachsen, Germany
  • Location Dortmund
    Nordrhein-Westfalen, Germany
  • Location Bielefeld
    Nordrhein-Westfalen, Germany
  • Location Hamburg
    Germany

About your employer

Die IKK classic ist die Krankenkasse mit Top-Leistungen für Ihre Gesundheit. Als größte Innungskrankenkasse mit über 100-jährigen starken Wurzeln im Handwerk betreut die IKK classic bundesweit über 3 Millionen Versicherte und 405.000 Firmenkunden.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Banking, Finance, Insurance
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IT Provider Management Specialist

IKK classic