Job
- Level
- Experienced
- Location
- Erlangen
- Working Model
- Onsite
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 50.000 to 59.000€ gross/year
Job Summary
In this role, you ensure uninterrupted connectivity for medical systems, install and maintain network solutions, and optimize support processes while collaborating closely with end-users.
Job Technologies
Your role in the team
- Ensuring uninterrupted connectivity of medical systems to digital service platforms through the installation and maintenance of connectivity solutions.
- Design and implementation of modern IT communication structures for the integration of medical technology infrastructures into everyday hospital operations.
- Design, verification, and implementation of customized IT architectures at the end customer's site.
- Consulting and training of users as well as internal interfaces for complex system solutions.
- Assumption of tasks within IT support around the clock, including shift and on-call duties.
- Optimization of support workflows and active contribution to the further development of remote service processes to increase efficiency.
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Our expectations of you
Education
- Completed vocational training in the field of computer science with relevant practical experience in the IT environment.
Qualifications
- Solid knowledge in the administration of Windows and Linux systems (especially Debian) with a focus on network security and firewall management.
- Proficient in active network components and common firewall technologies from various vendors.
- Proficient in VPN protocols (e.g., IPSEC, SSL) as well as protocol analysis tools for targeted troubleshooting.
- Basic understanding of data protection requirements (GDPR) in technical support.
- Relevant certifications in the network domain (e.g., CCNA, CCNP) or Linux environment (LPI).
- Fluent German and English skills, as well as willingness to work in a 3-shift system.
- An analytical and customer-oriented work approach combined with strong communication skills and team spirit.
Experience
- Practical experience in end-user support applying ITIL standards.
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What we offer
- We always have an open ear for our employees and are a competent contact for all concerns.
- Flat hierarchies: Valuing employees is our top priority.
- An attractive and fair compensation is a matter of course for us.
- We offer you interesting and challenging tasks.
- Through our regular events such as company outings or Christmas parties, we strengthen our team and have a great time together.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
ercas Software Solutions GmbH
The ercas Software Solutions GmbH provides software that is always secure, reliable, compatible, and adaptable to our customers' individual needs. As a family-friendly company with flat hierarchies, we give our employees the opportunity to participate in decision-making processes. We have been impressing our clients with our quality, security, and efficiency for over 18 years now.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT network specialist
- Salary
- 50.000 to 59.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.32.337 to 37.049 € net/year · Tax class I
- Location
- Erlangen
- Working Model
- Onsite
- Diversity
- Open for all genders
