Job
- Level
- Experienced
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Heidelberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support the IT infrastructure of laboratories, configure workstations, troubleshoot hardware and software issues, and further develop local IT resources while collaborating closely with global IT teams.
Job Technologies
Your role in the team
- Provides IT support and troubleshooting for laboratory-related hardware and software in office and laboratory environments
- Maintains and further develops local IT resources, including hardware, software, and licenses for specialized laboratory systems
- Provisions and configures laboratory workstations, instrument-connected IT devices, and scientific software applications
- Implements and documents IT capabilities and solutions supporting research laboratories
- Arbeitet eng mit den globalen IT-Teams, Fachexperten und externen Dienstleistern zusammen, um abgestimmte, konforme und effektive Lösungen sicherzustellen
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Our expectations of you
Education
- You hold a Bachelor's degree in Computer Science, completed training as a 'Fachinformatiker', or have a comparable qualification.
Qualifications
- Solid IT fundamentals in Microsoft-based environments, including Windows clients, user accounts, permissions, software installation, and basic troubleshooting
- A basic understanding of networking concepts such as IP addresses, DNS, network shares, remote access, and connectivity troubleshooting
- A hands-on, service-oriented mindset and the motivation to learn specialized laboratory technologies
- The ability to work both independently and as part of a team
- Fluent in English, both spoken and written
- Nice to Have: German language skills
Experience
- Nice to Have: Experience in laboratory environments and scientific software (e.g., Chromeleon, Unicorn, MassHunter, MassLynx)
- Nice to Have: Experience with databases (e.g., MSSQL or Oracle)
- Nice to Have: Experience with Azure DevOps and agile ways of working
- Nice to Have: Experience with backup and recovery solutions (e.g., Veeam)
- Nice to Have: Experience with IT service management platforms (e.g., ServiceNow)
- Nice to Have: Experience with Cisco enterprise networking and security technologies (e.g., firewalls, Identity Services Engine (ISE), network access control, VLANs, and NAT).
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What we offer
- An attractive salary, a sponsored pension scheme (bAV), and exciting short- and long-term incentives
- Structured, well-proven onboarding program to give you a clear picture of your responsibilities and the company you will be working for
- Internal & external trainings and conferences embedded in a well-resourced training budget
- Gute Anbindung an die Straßenbahnhaltestelle, Parkplätze für Autos und Fahrräder
- You decide whether you want to use public transport with a discount or lease a JobBike
- Free lunch every day, soft drinks, fresh fruit, a wide variety of snacks
- State of the art, an iPhone and a laptop
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Ascendis
Ascendis Pharma is headquartered in Copenhagen, Denmark, maintains an office in Palo Alto, California, and has research and development facilities in Heidelberg, Germany, and Copenhagen, Denmark.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
Lab Administrator for Lab IT Solutions
- Location
- Heidelberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
