Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Herne
- Working Model
- Onsite
Job Summary
In this role, you will troubleshoot hardware and software issues, categorize and prioritize requests, and support Client Life Cycle Management while ensuring IT security and data protection.
Your role in the team
- Troubleshooting hardware and software issues
- Categorization, prioritization, and forwarding of requirements to other departments, as well as qualified support and assistance.
- Management of company-wide facilities
- Client Life Cycle Management
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Our expectations of you
Education
- Successfully completed IT vocational training, e.g., as an IT specialist for system integration (m/f/d) or alternatively a career change with a medical background and a strong IT affinity.
Qualifications
- Excellent communication skills as well as an independent, results- and goal-oriented work approach.
- Strong understanding of IT security and data protection
- Mastery of all required methods, tools, and processes within the scope of support tasks.
- Excellent knowledge of current operating systems and Office applications
- Very good written and spoken German skills
- Driver's license Class B
Experience
- Experience in the service industry is desirable.
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Job Locations
This is your employer
St. Elisabeth Gruppe - Katholische Kliniken
Die St. Elisabeth Gruppe – Katholische Kliniken Rhein-Ruhr ist eine Krankenhausgruppe, die Krankenhäuser und sonstige Einrichtungen betreibt. Sie verfügt über 4500 Mitarbeiter und mehr als 1600 Planbetten in Krankenhäusern.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
employees in the IT User Helpdesk Team
- Location
- Herne
- Working Model
- Onsite
- Diversity
- Open for all genders
