Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage Windows and Linux systems, assist with installations, updates, and workplace management, while providing second and third-level support to 130 users.
Job Technologies
Your role in the team
- You manage our Windows and Linux systems, ensure stable networks, and assist with installations, updates, and workplace management.
- You work in second- and third-level support, resolving technical issues quickly and reliably for approximately 130 users at the location.
- You document support cases in the company-wide ticket system and keep processes transparent.
- You work on local and company-wide IT infrastructure projects, contributing your ideas and expertise.
- You assist in the continuous improvement of our IT processes and help implement standards efficiently.
- You analyze security incidents, assist with protective measures, and actively contribute to topics such as patch management and information security.
- You monitor relevant technological developments and support in ensuring a modern, secure, and high-performance IT landscape.
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Our expectations of you
Education
- Completed training as an IT specialist (system integration), degree in computer science, or a comparable qualification.
Qualifications
- Excellent knowledge of Microsoft systems (Windows Server, Active Directory, Intune, Windows 7-11, Office 365). Practical experience with Linux and network administration is advantageous but not essential.
- Independent, structured, analytical, and solution-oriented work approach - combined with genuine team spirit.
- Fluent German and very good English skills.
Experience
- At least 3-5 years of experience in IT support, IT operations, or IT administration; good sense of IT security and willingness to familiarize yourself with new topics.
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What we offer
- A secure job in a growing, successful company with a appreciative and open corporate culture.
- Flexible working hours and home office options - combined with an attractive salary worth it.
- Plus 30 + 1 additional day of annual leave.
- Benefit from strong perks such as asset-building benefits, company pension schemes, JobRad leasing, and job tickets.
- Celebrate Carnival, summer, and Christmas parties with us, and energize yourself during the active lunch break with table tennis or foosball, or enjoy your employer-sponsored M membership at Urban Sports.
- Free parking right on site - because your day should start relaxed.
- We offer you free water, coffee, and fresh, regional organic fruit at all times – for good energy and a healthy workday.
- We stand for openness, respect, and diversity. At LACROIX, the person and what you bring to the table matter—regardless of gender, gender identity, sexual orientation, background, age, disability, or personal life path.
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Topics that you deal with on the job
Job Locations
This is your employer
Lacroix Group
LACROIX Group is a globally operating technology and industrial company headquartered in Montrevault-sur-Èvre, France. It specializes in the development and production of electronic devices and Industrial IoT solutions for various sectors, including automotive, industry, and healthcare. The group also places a strong emphasis on environmental technologies and addresses infrastructure issues related to water and energy.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
IT specialist IT administration, IT operations & IT support
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
