Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Gaildorf
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Process-oriented application support for our internal customers
- Answering questions and finding solutions taking into account the customer processes of our Bechtle.com platform
- Acceptance of inquiries and fault reports by telephone, email and in the ticket system
- Error analysis and classification of incoming faults as well as the development of solutions or workarounds
- Documentation in the ticket tool and, if necessary, follow-up until the problem is solved
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Our expectations of you
Education
- completed vocational training in the field of IT
Qualifications
- Know-how in SQL and HTML is an advantage
- Good ITIL knowledge (certification desirable)
- very good knowledge of German and good knowledge of English
- Communication and teamwork skills as well as a high level of quality awareness
Experience
- several years of professional experience in IT support as well as a very good basic technical understanding
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Gaildorf
74405 Baden-Württemberg
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
Mitarbeiter Web Support
- Location
- Gaildorf
- Working Model
- Hybrid, Onsite
