Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Flensburg
- Working Model
- Hybrid, Onsite
Job Summary
In this job, you will administer modern telephony systems, optimize call routing, improve data transparency, and develop solutions for customer communication at 1&1 Versatel.
Job Technologies
Your role in the team
- Administering the telephone systems used at 1&1 Versatel (Avaya Aura, RingCentral).
- Development of solutions to optimize call routing, increase data transparency, and create a positive customer experience in interactions with 1&1 Versatel.
- Administration of the deployed mail management system as well as other applications for customer communication.
- Establishing and further developing an efficient, modern office communication environment.
- Processing data and creating reports.
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Our expectations of you
Education
- Completed technical degree or comparable relevant professional experience.
Qualifications
- Willingness to switch flexibly between ticket handling and project work.
- Ability to understand requirements and collaboratively develop optimal solutions with internal clients and external partners.
- Strong team skills as well as a high degree of initiative, self-motivation, and goal orientation.
Experience
- Extensive experience in the administration of current UC and Contact Center solutions.
- Experience with Avaya Aura environments is desirable.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
1&1 Internet AG
With our strong brands 1&1, GMX, WEB.DE and mail.com, we are the leading provider of consumer applications in Germany with over 30 million active users. We make communication even safer - with up to 500 million incoming e-mails per day! With our advanced security facilities, we ensure that your data is always protected. So you can relax and concentrate on the really important things.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Career Growth
3.4Workingconditions
4.4Engineering
2.7Culture
3.5
IT System Administrator Communication Systems
- Location
- Flensburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
