Job
In this role, you will respond to customer support requests, analyze issues, and ensure smooth IT operations in public administrations and medium-sized enterprises.
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Your role in the team
- As the first point of contact for our customers, you handle support requests and ensure smooth IT operations in public administrations and medium-sized businesses.
- You receive requests from our customers, analyze support inquiries, and support the day-to-day IT operations of our long-standing partners.
Our expectations of you
Qualifications
- Customer-focused and structured approach to work.
- Good command of German.
Experience
- Experience in IT support or helpdesk.
What we offer
- Enjoy flexible working hours, the option to work from home, home office equipment, a company laptop, and a company mobile phone.
- Take advantage of professional development opportunities, mentoring, and a sabbatical.
- You will also benefit from a company and private pension plan, private health insurance, reimbursement of travel expenses, a company car, and free parking.
- For your well-being at our Karlsruhe location, we offer a cafeteria, free drinks and snacks, and a pet-friendly workplace.
Benefits
Work-Life-Integration
Job locations
About your employer
Seit der Gründung der n-komm GmbH im Jahr 2000 liegt unser Tätigkeitsschwerpunkt auf der Betreuung von öffentlichen Verwaltungen und Unternehmen mit bis zu 5.000 Arbeitsplätzen. Um die Anforderungen unserer Kunden in den Bereichen Softwareentwicklung und -bereitstellung sowie IT-Betreuung zu erfüllen, beschäftigen wir über zwei Dutzend Consultants, IT-Spezialisten und Softwareentwickler.
- 2000
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication
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