Job
In this apprenticeship, you will work in first and second-level support, plan and configure IT systems, and accept, classify, and prioritize customer inquiries. You will develop specific solutions and conduct troubleshooting.
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Job technologies
Your role in the team
- First- and second-level support for software and hardware.
- Planning, installation, and configuration of complex IT systems.
- Service, consulting and support, error analysis and troubleshooting.
- Specific solution development.
- Receipt, classification, and prioritization of customer inquiries.
Our expectations of you
Qualifications
- Requirements: Intermediate school-leaving certificate, university entrance qualification, or university of applied sciences entrance qualification.
- You’re forward-thinking, proactive, and ready to roll up your sleeves.
- You are independent, reliable, and hold yourself to a high standard of achieving excellent results.
- You are a quick learner with a strong willingness to learn and perform, as well as the ability to think analytically.
- You are conscientious, responsible, and a team player.
- You enjoy interacting with people and have a friendly manner.
- You are proficient in using MS Office applications.
- You have excellent written and spoken German and English skills.
What we offer
- Start date: 01/08/2026 Duration: 3 years Company: Avanis GmbH Location: Meisenstraße 79a, 33607 Bielefeld.
- We offer you a varied, hands-on training program where no two days are the same.
- We enable you to take on tasks and projects independently at an early stage.
- We are very interested in hiring you after you successfully complete your training.
- We are a strong and dynamic team with a flat hierarchy.
- We offer you a fully equipped workspace in a new, modern building with a 300 m² rooftop terrace—perfect for working outdoors or relaxing during your break.
- Thanks to our central location in downtown Bielefeld, we’re easy for you to reach.
- We offer flexible working arrangements.
Benefits
Health, fitness & fun
Work-Life-Integration
Job locations
About your employer
Founded in 2003, Avanis GmbH is an established distributor specializing in active network technology and IT security solutions. The company supports commercial clients and IT system houses with a wide range of products and services.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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