Job
- Level
- Lead
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Mannheim, Trier, Paderborn, Koblenz, Bad Mergentheim
- Working Model
- Onsite
Job Summary
In this role, you manage 2nd level support, coordinate incident management, develop your team further, and assist in IT projects and process optimizations in a dynamic environment.
Job Technologies
Your role in the team
- You are responsible for ensuring 2nd Level Support and acting as the interface to (external) 3rd Level Support.
- They control, monitor, and support the incident management process.
- They oversee the commissioning and maintenance of applications and systems.
- They provide technical leadership and develop the team further.
- They participate in budget planning, control, and monitoring as well as in personnel selection.
- They assist in the planning, implementation, and optimization of IT projects and IT processes.
- They assist in the development and implementation of the IT strategy.
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Our expectations of you
Education
- Completed vocational training in computer science or a comparable completed degree.
Qualifications
- Solid knowledge in the administration of Windows Server and Windows Client systems, as well as, ideally, Linux-based systems.
- Structured, documentation-safe working method in ticket and project management systems.
- Solution-oriented thinking with a high degree of initiative and sense of responsibility.
- Strong communication skills for collaborative cooperation with internal and external contacts.
- Pursuit of continuous professional development.
- Willingness to occasionally travel to our locations.
Experience
- Several years of professional experience in the IT environment, preferably in the healthcare sector.
- Experience in technically leading a cross-site, virtual team is desirable; alternatively, experience in project management.
- Experience in the administration of database systems.
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What we offer
- We are comprised of around 100 healthcare and social services facilities, including numerous hospitals across four federal states.
- We compensate according to the employment contract guidelines of Caritas with regular salary increases as well as an attractive company pension scheme.
- Large employer, attractive environment, appreciative collaboration within our service community.
- In addition to the annual leave of 30 days, we offer an additional free day for personal use.
- For further training and retreats, we grant you leave, for example, for our pilgrimages such as the recent ones to Rome or Berlin.
- Our Christian holiday and celebration culture is important to us: Christmas Eve and New Year's Eve are non-working days, and we also celebrate Carnival.
- Discounted purchasing conditions with thousands of partner companies, purchasing conditions of Caritas, discounted employee prices in our cafeterias.
- A wide range of professional development courses, health promotion, company bike schemes, and much more.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Barmherzige Brüder Trier gGmbH
Die Einrichtungen der BBT-Gruppe setzen heute fort, was vor mehr als 160 Jahren der Ordensgründer der Barmherzigen Brüder von Maria-Hilf, der selige Bruder Peter Friedhofen, in seinem klaren Bekenntnis zur christlichen Gottes- und Nächstenliebe begonnen hat: die Sorge für die alten, kranken, behinderten und benachteiligten Menschen in unserer Gesellschaft. Diesem Auftrag wird die Unternehmensgruppe heute in Krankenhäusern, Fachkliniken, Seniorendiensten sowie Einrichtungen der sozialen und beruflichen Rehabilitation gerecht.
Description
- Founding year
- 1850
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Team Lead ERP and Management Systems
- Location
- Mannheim, Trier, Paderborn, Koblenz, Bad Mergentheim
- Working Model
- Onsite
- Diversity
- Open for all genders
