Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist Microsoft 365 users with technical queries, administer cloud environments, manage user accounts, and optimize M365 services in first and second-level support.
Job Technologies
Your role in the team
- Support and assistance for Microsoft 365 users with technical inquiries.
- Setup and administration of Microsoft 365 Modern Workplace environments (Cloud and On-Premise).
- Management of user accounts, licenses, and permissions in M365.
- Support in configuring and optimizing M365 services.
- Documentation of technical processes and solutions.
- Technical support and troubleshooting at first and second level.
- Perspective: Further development towards Managed Services, project work, and Microsoft Security.
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Our expectations of you
Education
- You have a completed degree, relevant training, or practical experience as an administrator in Microsoft Support.
Qualifications
- You are characterized by reliability, quick comprehension, and great commitment to further training.
- You are a team player, service-oriented, and enjoy supporting users with technical challenges.
- You are fluent in both German and English, in spoken and written form.
Experience
- You have hands-on experience with the Microsoft 365 Cloud Ecosystem and basic knowledge in IT support.
- You have initial practical experience with at least one of the following M365 services: Exchange Online, Microsoft Teams, SharePoint Online, or Entra ID.
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What we offer
- Flexible remote work arrangements that enable our team to work where they are most productive.
- 30 days of vacation, family-friendly working hours, and the possibility to work part-time.
- Childcare subsidy and support in organizing childcare options.
- Comprehensive onboarding and a mentor to support you during the initial phase.
- Excellent opportunities for professional development, regardless of hierarchy.
- A performance-oriented bonus scheme that recognizes the achievements of each individual.
- Collegial interaction within the team, with supervisors, and management.
- Open communication climate and very pleasant working atmosphere.
- Regular team-building events that bring us together not only as colleagues but as a family.
- Flexibility to support work-life balance.
- We subsidize membership fees for fitness studios and offer health-promoting measures such as ergonomic workplaces and regular health checks.
- Attractive company car policies that combine mobility and comfort.
- Offers such as a Jobrad or the Deutschlandticket for environmentally friendly mobility.
- Support in organizing carpooling.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Tuleva Ag
Tuleva AG, an independent consulting firm based in Hamburg, focuses on IT consulting and customized software solutions. The company guides its clients through digital transformation, from strategic consulting to the implementation of modern cloud and software solutions. Since its founding in 2007, Tuleva AG has collaborated with clients from various industries.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
Microsoft 365 Support Specialist
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
