Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for setting up and configuring IT hardware, managing Microsoft 365 applications, and providing 1st and 2nd level support to employees with technical inquiries and issues.
Job Technologies
Your role in the team
- Ensuring reliable and uninterrupted operation of our Windows workstations and IT systems.
- Setup, configuration, and maintenance of PCs, notebooks, printers, scanners, and other IT hardware.
- Management of user accounts, access rights, and groups in the Microsoft/Windows environment.
- Management of our Microsoft 365 applications, especially Outlook and Teams.
- Support for our employees with IT issues as well as handling incidents in 1st- and 2nd-level support.
- Analysis and resolution of hardware and software issues as well as independent problem-solving.
- Support and administration of our telephony and communication solutions.
- Support in the maintenance of our industry-specific applications and interfaces.
- Participation in IT projects as well as in the implementation and further development of new hardware and software.
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Our expectations of you
Education
- Completed training in the IT field or comparable practical experience and relevant know-how in IT support and system administration.
Qualifications
- Good knowledge of Microsoft Windows and Microsoft 365.
- Basic knowledge of Active Directory, user and rights management, as well as network technology.
- Proficient handling of PC hardware, printers, and other peripherals.
- An independent, structured, and solution-oriented way of working.
- Enjoyment in troubleshooting technical issues and developing suitable solutions.
- Strong communication skills and a friendly, service-oriented demeanor when interacting with users.
- Class B driver's license.
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What we offer
- Excellent work-life balance.
- 37.5 hours per week full-time (Mon - Thu, 08:00 - 17:00, Fri until 14:30).
- Highly motivated, committed team members and a lot of fun at work.
- Various benefits such as free drinks, pension scheme subsidy, EGYM Wellpass corporate fitness, etc.
- Tax-free benefit in kind of 50.00 euros per month (subject to certain conditions).
- Attractive employee discounts through Corporate Benefits from numerous brands and providers across all relevant areas of life.
- A secure job in a steadily growing company within a future-proof and expanding industry.
- Structured onboarding.
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Job Locations
About Your Employer
rehaform GmbH & Co. KG
rehaform GmbH & Co. KG is a regional provider of assistive devices in Mecklenburg-Vorpommern, Berlin, and Brandenburg. The company specializes in rehabilitation technology, orthopedic technology, and home care, operating several branches and medical supply stores.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT Support & Administration Staff
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
