Job
- Level
- Lead
- Location
- Unterföhring, Berlin, Leipzig
- Working Model
- Full Remote, Hybrid, Onsite
- Job Field
- Data, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will design and develop AI agents for Voice and Chat, integrate backend functionalities, and analyze performance for continuous optimization of solutions.
Job Technologies
Your role in the team
- Design, development, testing, and continuous optimization of AI agents and AI-supported flows for the PYUR Consumer sector via voice and chat.
- Integration and testing of backend functionalities via APIs and web services in close coordination with the responsible IT teams.
- Definition of technical standards and best practices as well as professional support and coaching of team members.
- Technical assessment of new use cases already in the discovery phase regarding feasibility, solution design, and risks.
- Analysis of agent performance as well as evaluation and implementation of new AI and LLM functionalities.
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Our expectations of you
Qualifications
- Very good understanding of modern LLM and agentic AI concepts, especially prompt engineering, tool calling, and agentic solution architectures.
- Ability to set technical standards, make complex solution decisions, and provide professional support to less experienced colleagues.
- Strong product mindset with a keen sense for business value, customer benefit, and technical feasibility.
- Very good German skills, good English, and strong communication skills.
Experience
- Extensive hands-on experience in developing Conversational AI solutions with Cognigy or a comparable platform.
- Experience with integration and testing of REST APIs and web services, as well as good technical understanding, ideally including JavaScript.
- Experience with testing, evaluation, and systematic optimization of conversational AI or LLM solutions.
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What we offer
- Individual development and training of employees at the PŸUR Training Academy.
- Various financial fringe benefits such as childcare allowance, company pension scheme, commuting allowance, account management fee.
- Discounts for our employees at renowned companies through benefit portals with attractive offers from strong partners, brands, and products.
- Mobile work models / Home office options with modern IT equipment, flexitime, flexible and/or part-time arrangements, as well as 30 vacation days.
- Good public transport connections and free parking for employees.
- Corporate sports programs, health prevention, and a high awareness of prioritizing sustainability issues such as climate protection.
- Team spirit and an open environment to contribute ideas, potentials, and strengths profitably, with an internal 'Du' culture.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Tele Columbus Betriebs GmbH
Tele Columbus AG, one of the leading fiber optic network providers in Germany, offers high-speed internet and more than 250 TV channels on a digital entertainment platform. This platform combines traditional television with video on demand, making it the perfect entertainment solution for the whole family
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production
Lead Conversational AI Engineer
- Location
- Unterföhring, Berlin, Leipzig
- Working Model
- Full Remote, Hybrid, Onsite
- Diversity
- Open for all genders
