Lead Conversational AI Engineer

Tele Columbus Betriebs GmbH

Job

In this role, you will design and develop AI agents for Voice and Chat, integrate backend functionalities, and analyze performance for continuous optimization of solutions.

Job summary

This listing has been machine translated. Show original

Job technologies

Your role in the team

  • Design, development, testing, and continuous optimization of AI agents and AI-supported flows for the PYUR Consumer sector via voice and chat.
  • Integration and testing of backend functionalities via APIs and web services in close coordination with the responsible IT teams.
  • Definition of technical standards and best practices as well as professional support and coaching of team members.
  • Technical assessment of new use cases already in the discovery phase regarding feasibility, solution design, and risks.
  • Analysis of agent performance as well as evaluation and implementation of new AI and LLM functionalities.

Our expectations of you

Qualifications

  • Very good understanding of modern LLM and agentic AI concepts, especially prompt engineering, tool calling, and agentic solution architectures.
  • Ability to set technical standards, make complex solution decisions, and provide professional support to less experienced colleagues.
  • Strong product mindset with a keen sense for business value, customer benefit, and technical feasibility.
  • Very good German skills, good English, and strong communication skills.

Experience

  • Extensive hands-on experience in developing Conversational AI solutions with Cognigy or a comparable platform.
  • Experience with integration and testing of REST APIs and web services, as well as good technical understanding, ideally including JavaScript.
  • Experience with testing, evaluation, and systematic optimization of conversational AI or LLM solutions.

What we offer

  • Individual development and training of employees at the PŸUR Training Academy.
  • Various financial fringe benefits such as childcare allowance, company pension scheme, commuting allowance, account management fee.
  • Discounts for our employees at renowned companies through benefit portals with attractive offers from strong partners, brands, and products.
  • Mobile work models / Home office options with modern IT equipment, flexitime, flexible and/or part-time arrangements, as well as 30 vacation days.
  • Good public transport connections and free parking for employees.
  • Corporate sports programs, health prevention, and a high awareness of prioritizing sustainability issues such as climate protection.
  • Team spirit and an open environment to contribute ideas, potentials, and strengths profitably, with an internal 'Du' culture.

Benefits

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Unterföhring
    85774 Bayern, Germany
  • Location Leipzig
    Sachsen, Germany
  • Location Berlin
    Germany

About your employer

Tele Columbus AG, one of the leading fiber optic network providers in Germany, offers high-speed internet and more than 250 TV channels on a digital entertainment platform. This platform combines traditional television with video on demand, making it the perfect entertainment solution for the whole family

Company size
50-249 Employees
Company type
Established Company
Work model
Full Remote, Hybrid, Onsite
Industry
Industry, Production
  • HUK-COBURG VersicherungsgruppeCoburg

    • Hybrid
    • Onsite
    • Full Time

    Hello, let's say WE! We - the HUK-COBURG Insurance Group - are among the top 10 in Germany. Founded over 90 years ago, we are now the leading insurer for private households with over 13 million customers and the largest German auto insurer. Our...

    • Java
    • Spring Boot
    • Apache Kafka
  • GGW GroupHamburg

    • Easy Apply
    • Hybrid
    • Full Time

    The role As a Forward Deployed AI Engineer, you go directly into our specialist departments, understand the processes, and develop production-ready AI and automation solutions that will fundamentally change the way the entire GGW Group operates. You do...

  • HUK-COBURG VersicherungsgruppeCoburg

    • Hybrid
    • Onsite
    • Full Time
    • Senior

    We - the HUK-COBURG Insurance Group - are among the top 10 largest in Germany. Founded over 90 years ago, we are now the leading insurer for private households with over 13 million customers and the largest German auto insurer. Our tradition of often...

    • Angular
    • TypeScript
    • JIRA
    • JavaScript
    • CSS
    • Confluence
    • +1
    • +3

Lead Conversational AI Engineer

Tele Columbus Betriebs GmbH