Job
In this role, you analyze disturbances in intralogistics systems, handle complex support cases, document solutions, and accompany system handovers as well as process improvements.
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Your role in the team
- You analyze and troubleshoot disruptions in automated intralogistics systems and support our customers during ongoing plant operation.
- You are responsible for handling, prioritizing, and documenting complex support cases while adhering to agreed Service Levels.
- You support the handover of new systems from projects to support and assist during the ramp-up and hypercare phases.
- You contribute to sustainable technical solutions as well as the continuous improvement of systems, processes, and documentation.
Our expectations of you
Education
- Completed technical training, technician further education, or a degree in electrical engineering, automation engineering, mechatronics, or a related field.
Qualifications
- Ideally, knowledge in intralogistics or automation technology.
- Very good German and good English skills.
- Analytical, structured, and solution-oriented way of working.
- Strong customer orientation, excellent communication skills, and team spirit.
- Self-initiative, sense of responsibility, and resilience.
Experience
- Experience in technical support, service, or commissioning of automated systems.
- Experience in PLC programming, diagnostics, and troubleshooting (e.g., TIA Portal, STEP 7, or WinCC).
What we offer
- 30 days of vacation.
- Corporate Benefits.
- Attractive compensation.
Benefits
Higher take-home pay
Food & drink
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
At Jungheinrich, we are world-leaders in Intralogistics solutions. For over 60 years, customer satisfaction has been our top priority. We offer tailored solutions that are precisely aligned with your needs and wants. Benefit from our experience and expertise to optimize your logistics.
- 250+ Employees
- 1953
- Established Company
- Onsite, Hybrid
- Logistics, Transportation · Engineering Industry
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