Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bad Oldesloe
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you maintain Windows PCs and servers, set up user accounts, resolve issues in 1st and 2nd level support, and install IT hardware and software. You also advise users and document processes.
Job Technologies
Your role in the team
- You keep our Windows-based PC and server systems running and set up users, permissions, and mobile phones.
- You are the first point of contact for disruptions via phone, web, or email, and resolve them in 1st- and 2nd-level support, consulting external service providers for complex cases.
- You advise our users at eye level, review existing solutions, and bring in new ideas.
- You install and deploy hardware and software, and procure the appropriate IT equipment.
- You assist with rollout projects, such as replacing our printer landscape.
- You document processes and are occasionally deployed at our branches or at trade fairs, in a planned manner and by arrangement.
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Our expectations of you
Education
- A completed vocational training in the field of computer science or a comparable completed IT-related qualification.
Qualifications
- Knowledge in the area of networks (LAN/WAN); initial contact with SAP is welcome, but at least an openness to familiarize yourself with this topic.
- Very good German skills (C1) and good English skills (B2) in spoken and written form.
- You plan your topics independently, reliably adhere to commitments and agreed standards, and still enjoy thinking beyond existing processes.
- You explain technical topics patiently and understandably, have an open ear for users' concerns, and bring enthusiasm for a collegial environment where fun in the team is also a priority.
Experience
- Professional experience in supporting Windows operating systems (Win11) and standard software (e.g., MS Office, Adobe, Active Directory) as well as current PC/server hardware.
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What we offer
- In addition to a versatile, responsible, and secure workplace, with attractive and performance-based compensation, you will also find the following with us:
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Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Job Locations
This is your employer
Hako GmbH
Hako is one of the world's leading manufacturers of cleaning and municipal technology. With just under 2,500 employees worldwide and production sites in Germany, Poland and the USA, the name Hako stands for highest quality and innovation around the world.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Engineering Industry
IT System Administrator - Support & Infrastructure
- Location
- Bad Oldesloe
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
