Job
In this role, you will plan technical concepts, support presales activities, and advise customers on IT solutions. Additionally, you will create proposals, oversee projects, and further develop managed service contracts.
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Job technologies
Your role in the team
- Planning and coordinating technical concepts in close collaboration with our technicians.
- Active support in sales, particularly in customer consulting and needs assessment.
- Conducting presales activities, such as technical consulting, solution design, and presenting IT concepts.
- Supporting and developing customer relationships through solution-oriented consulting.
- Contributing to marketing and sales initiatives, such as campaigns, promotions, or customer events.
- Support with the positioning and marketing of our IT solutions and services.
- Preparation, costing, and follow-up of quotations.
- Order processing and support for projects from planning through implementation.
- Purchasing and ordering hardware, software, and licenses from suppliers and distributors.
- Communication and coordination with customers, manufacturers, and partners.
- Support with contract administration, as well as the preparation of service contracts and invoices.
- Maintaining customer, quotation, and contract data in our systems.
- Contribute to the planning and organization of IT projects.
- Support with organizational and administrative tasks in day-to-day operations.
Our expectations of you
Education
- Completed commercial or IT-related vocational training, ideally as an IT systems management specialist, IT systems clerk, or in a comparable field.
Qualifications
- Basic understanding of IT infrastructures, software, and licensing models.
- Good knowledge of network environments as well as cloud and security solutions.
- Strong service and customer orientation.
- Structured, independent, and reliable approach to work.
- Interest in new technologies and a willingness to continuously develop your skills.
Experience
- Experience in an IT systems integrator or IT services environment.
- Ideally, experience in sales of Microsoft-based solutions.
- Experience in the MSP environment, particularly in sales and the development of managed service contracts.
- Experience with SAP B1 and Tanss.
What we offer
- A challenging and varied role in a dynamic environment.
- The opportunity to develop professionally and contribute to exciting projects.
- A motivated, collaborative team and an open company culture.
- Attractive compensation and benefits.
Benefits
Food & drink
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Kramer GmbH, a traditional family business, has been providing modern building services for over 50 years. Their focus is on sustainable solutions in property maintenance, such as cold room construction and modular building. With a wide service network across Europe, they ensure efficient and time-saving services.
- Established Company
- Onsite, Hybrid
- Construction, Real Estate, Building Services
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