Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Nagold
- Working Model
- Onsite
Job Summary
In this role, you handle IT service requests and issues, coordinate on-site and remote support, and manage the setup and administration of Windows clients and servers in various network environments.
Job Technologies
Your role in the team
- IT Customer Support: Handling service requests and disruptions related to IT infrastructures (ticket, phone, email).
- Remote Support & On-Site Service: Independent coordination of service and installation appointments. Resolution of issues via remote access as well as assistance with installations, deliveries, and more complex requirements on-site at the customer's location.
- Client & Server Environments: Setup, management, and troubleshooting of Windows clients as well as Windows and Linux servers.
- Network & Infrastructure: Maintenance of network components (including routers, switches, firewalls) and ensuring a stable IT infrastructure.
- Installation & Integration of IT systems: Setup of new hardware, system configuration, and integration into existing IT environments.
- Collaboration within the IT team: Technical implementation of IT solutions in coordination with consulting/sales and internal service, as well as mutual support in ongoing operations.
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Our expectations of you
Education
- Qualification: Completed IT training, further education, or an equivalent qualification.
Qualifications
- Windows skills: Proficient in Windows clients, basic knowledge of Windows server structures (e.g., Active Directory), and Microsoft 365.
- Network & Infrastructure Understanding: Basic knowledge of network technologies as well as knowledge in the area of virtualization.
- Service-oriented approach: Responsible work ethic and reliable adherence to agreements and deadlines. Confident and professional representation of Köbele as an IT service provider.
- Class B driver's license: Willingness to undertake regular customer assignments in the field.
Experience
- Professional experience: Practical experience in IT support or in the administration of server and network systems.
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What we offer
- Long-term perspective: Permanent employment contract and a trusting collaboration with a long-term outlook.
- Company vehicle: Company car including fuel card - also for private use.
- Flexible working & equipment: flexitime, mobile working, and provision of the necessary technical equipment for a balanced life-work balance.
- Attractive salary package & retirement provisions: Performance-based compensation as well as voluntary special payments (e.g., holiday and Christmas bonuses). Additionally, opportunity for company pension scheme (bAV or vL).
- Individual development: Promoting personal and professional growth through targeted training measures.
- Appreciative corporate culture: Flat hierarchies with a respectful and open interaction as well as team events.
- Jobrad: Opportunity for sustainable and flexible mobility.
- Extras that are simply part of the package: free drinks, snacks & fresh fruit - for a quick boost in between.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
GEORG KÖBELE GMBH & CO. KG
Georg Köbele GmbH & Co. KG is a prominent trading and service company in the region, specializing in office and work environments. The company offers tailored solutions in the areas of IT systems, printing systems, document management, office and object furnishing, as well as office supplies. It supports its clients primarily through consulting, planning, implementation, and technical service.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
IT service technician in field service
- Location
- Nagold
- Working Model
- Onsite
- Diversity
- Open for all genders
