Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rheinbach
- Working Model
- Onsite
Job Technologies
Your role in the team
- Technical support for our customers on site and remotely
- Error analysis and testing of our software and company goods
- Interface between customers, IT, database and network management
- Creation and sending of personalized email campaigns on behalf of customers
- documentation
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Our expectations of you
Education
- Training in the IT sector, e.g. as an IT specialist
Qualifications
- A willingness to communicate, a confident demeanor and an independent way of working
- Technical understanding as well as customer and solution-oriented approach
- High technical affinity, thirst for knowledge and interest in innovative technologies
- Good knowledge of Microsoft Office applications
- Knowledge of Cisco Webex and MS Teams as well as Lexware applications
- Traveling
- Self-organization and structured, responsible way of working
- Strong communication skills and ability to work in a team
Experience
- 2-3 years of professional experience in the IT sector with customer contact
- Initial experience in support and direct technical customer service is desirable
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Job Locations
Location Rheinbach
53359 Nordrhein-Westfalen
Germany
This is your employer
Union Betriebs-GmbH
The medium-sized company Union Betriebs-GmbH has its location in Rheinbach, North Rhine-Westphalia and another branch in Berlin.
Description
- Company Size
- 50-249 Employees
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Mitarbeiter
- Location
- Rheinbach
- Working Model
- Onsite
