Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salching
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first point of contact for IT issues, handling 1st-level support requests, setting up and maintaining Windows and iOS workstations, and managing Active Directory.
Job Technologies
Your role in the team
- You are the first point of contact for our employees regarding IT issues and service requests, ensuring their structured handling.
- You independently analyze and resolve hardware and software issues as part of 1st-level support.
- The setup, configuration, and support of Windows workstations as well as iOS devices are part of your responsibilities.
- You create and maintain technical documentation, manuals, and work instructions.
- You are independently responsible for managing user accounts, permissions, and mailboxes in Active Directory and Exchange.
- You will actively participate in the maintenance and further development of our server and network infrastructure.
- You advise and support our employees in dealing with IT systems and applications.
- Furthermore, you contribute to IT projects and support the implementation of new technologies and processes.
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Our expectations of you
Education
- You have completed training in the IT field, such as as an IT specialist for system integration, IT electronics technician (m/f/d), or a comparable qualification.
Qualifications
- You are very familiar with Microsoft Windows, Active Directory, and Microsoft Exchange.
- You feel confident when handling mobile devices, especially iOS.
- A high level of service and customer orientation characterizes you, as does your enjoyment of working with users.
- With your analytical mindset as well as a structured and self-reliant working style, you find suitable solutions.
- Strong communication skills, team spirit, and a friendly demeanor complete your profile.
Experience
- You have already gained initial experience in IT support or Service Desk.
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What we offer
- Flexible working hours (flextime) and work models with the possibility of remote work.
- Very good working atmosphere with flat hierarchies and a casual culture.
- The opportunity to actively shape our company's digital transformation.
- Modern work tools and a forward-looking IT infrastructure.
- 30 days of vacation.
- Vacation and Christmas bonuses.
- Modern office workplaces and well-equipped production halls.
- A responsible position with diverse IT projects and scope for creativity.
- Short decision-making paths and a collegial working environment.
- Individual training and development opportunities.
- Company events and team building.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
This is your employer
Sonplas GmbH
Sondermaschinen sind spezielle, nach Kundenwunsch konstruierte Maschinen. Montage , Prüf- und Einstellanlagen für Kraftsoff- und elektrisch betriebene Antriebssysteme mit hohem Automatisierungsgrad. Seit mehr als 25 Jahren entwickelt, baut und liefert Sonplas diese Maschinen an Kunden weltweit.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production