Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will manage and optimize the Windows 11 and Server 2022 infrastructure and Microsoft 365, handle incidents in the Service Desk, and develop ITSM solutions using Matrix42.
Job Technologies
Your role in the team
- Administration, configuration, and further development of the Windows 11 and Windows Server 2022 infrastructure.
- Management and administration of the Microsoft 365 environment.
- Processing and resolution of incidents and service requests in the Service Desk (1st/2nd level support).
- Management and further development of Matrix42 IT Service Management (ITSM).
- Implementation and administration of output management solutions (including Sentinel, Codesoft, Transform).
- Analysis, troubleshooting, and sustainable optimization of the IT system landscape.
- Creation and maintenance of technical documentation.
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Our expectations of you
Education
- Successfully completed training in the IT field (e.g., IT Specialist for System Integration) or a comparable qualification.
Qualifications
- Excellent knowledge in the administration of Windows 11 and Windows Server 2022.
- Knowledge in client management.
- Knowledge in the administration of VMware environments.
- Strong service orientation, analytical thinking skills, as well as an independent and structured way of working.
- Teamwork skills, strong communication abilities, and a high sense of responsibility.
Experience
- Several years of professional experience in system administration and IT support.
- Experience in administering Microsoft 365.
- Practical experience in Service Desk as well as with ITSM and ticketing systems.
- Experience with Matrix42 ITSM, Empirum, Citrix is desirable.
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What we offer
- Work-Life Balance through flexible working hours and mobile office, as well as 30 days of vacation.
- A varied role and a secure job in an owner-managed medium-sized company with an excellent working atmosphere.
- Central location in Hamburg with good transport connections, free employee parking and a subsidy for the HVV-Deutschlandticket Premium.
- Intensive onboarding and a wide range of training and development opportunities, as well as room for personal growth.
- Varied company restaurant, corporate events, Jobrad, and sports facilities.
- Your personal health budget of €600 net per year.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
F. REYHER Nchfg. GmbH & Co. KG
F. REYHER Nchfg. GmbH & Co. KG, based in Hamburg-Altona, is a leading wholesale company for fasteners and fastening technology. With a wide range of products and a state-of-the-art logistics center, it serves customers worldwide.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
System Administrator
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
