Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Lübeck
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle technical inquiries via phone and in-person support, document support tickets, and optimize the SAP Business One environment while planning and executing maintenance activities.
Job Technologies
Your role in the team
- Telephone and in-person support for our existing customers regarding technical and content-related questions.
- Consulting and supporting our clients and colleagues with technical and content-related questions.
- Processing and documentation of support tickets.
- Onboarding in the SAP Business One environment.
- Troubleshooting of malfunctions, including connected interfaces.
- Planning, installation, and execution of maintenance, upgrades, and patches for SAP Business One environments.
- Adjustment and optimization of existing environments.
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Our expectations of you
Education
- Completed vocational training as an IT specialist (human) in system integration or a comparable qualification.
Qualifications
- Excellent knowledge of Windows operating systems (servers and clients).
- Very good German and good English skills, both written and spoken.
- Independent, responsible, and results-oriented work approach.
- Additionally, you are a team player, sociable, customer-oriented, and possess analytical thinking skills.
Experience
- Experience with the installation and administration of Suse Linux Enterprise Servers.
- Experience with database systems such as MS SQL Server and SAP S/4HANA is advantageous.
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What we offer
- Inclusive and supportive work environment: We promote a culture of diversity and inclusion where all employees are valued.
- Career Development: At our company, you have the opportunity to advance your career in a dynamic and forward-looking organization.
- We also offer personalized training through our in-house ONE Academy.
- Work-Life Balance: We offer flexible working hours and support the reconciliation of work and family.
- Interesting benefits such as JobRad, Wellpass, company pension scheme, the opportunity for a workation, health care, and 30+1 days of vacation.
- We offer hybrid working. You can spend part of your working time working from home and at the same time enjoy the benefits of the vibrant community in the office.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
All for One Group SE
It is wonderful to be able to say: I feel at home here. And that is actually what working at the All for One Group is all about. Of course, as the leading consulting and IT group, the All for One Group offers exciting tasks and projects related to business IT from SAP, Microsoft, and IBM. And yet, if you listen to our colleagues, it is precisely this unique spirit, this great togetherness and mutual support, that makes them say: The All for One Group is like a piece of home.
Description
- Founding Year
- 1959
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Location
- Hamburg, Lübeck
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
