Job
- Level
- Senior
- Job Field
- Software, Data
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop AI-based systems that enhance patient-practitioner interaction while implementing security requirements and optimizing evaluation pipelines.
Job Technologies
Your role in the team
- We are looking for a Senior AI Engineer (Python) to join the Conversational AI (CAI) team in the Practice Efficiency domain.
- As a Senior AI Engineer, your mission will be to build and scale a new product in the Doctolib suite: our Phone Assistant, with the vision to revolutionize access to care for patients and day-to-day practice management for practitioners.
- Design, ship, and operate production-grade agentic LLM systems that improve patient-practitioner interaction and streamline healthcare workflows.
- Validate hypothesis with offline evaluation datasets and A/B tests on real traffic.
- Partner with other machine learning teams to design and improve evaluation pipelines, security/safety guardrails, and metrics.
- Develop and maintain core agentic capabilities, including memory, reasoning orchestration, and tool adapters, ensuring strong observability, fallback mechanisms, and fail-safe behaviors.
- Own performance, observability, and security: monitoring dashboards, SLO/SLI, security posture.
- Ensure privacy and security by design.
- Contribute to cross-functional initiatives that shape Doctolib's future AI platform and best practices in building agentic systems that will reinvent the work of health professionals and improve people's health.
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Our expectations of you
Qualifications
- You understand and promote best practices related to the software development life cycle, such as automated testing, good use of CI/CD, and DevOps practices (you build it - you run it).
- You are product-oriented and comfortable guiding your teammates to suggest tradeoffs to balance business needs with technical constraints.
- You are very focused on code quality and have a rigorous testing culture.
- You are eager to share your knowledge and help the team grow by pair programming and mentoring.
- You are comfortable speaking & writing in English in your day-to-day with the team.
Experience
- You have 6+ years of experience as a software engineer, with significant experience using Python.
- You have a track record of experience with the full lifecycle of an AI product at scale, from initial evaluation and launch to iterations based on results in production.
- Have experience with agentic systems in production.
- Have experience in the medical domain.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Doctolib
Doctolib is an innovative company in the digital health sector that offers a platform for organizing medical appointments. It supports both doctors and patients in optimizing the appointment management process and improving communication.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector