Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Mönchengladbach
- Working Model
- Onsite
Job Summary
In this role, you assist employees with IT inquiries regarding Windows and Microsoft 365, process IT tickets, set up PCs and IT equipment, and maintain documentation.
Job Technologies
Your role in the team
- You assist our employees with IT questions related to Microsoft Windows, Microsoft 365, and the standard applications in use, ensuring that issues are resolved quickly and reliably.
- You assist with the setup, delivery, and commissioning of PCs, notebooks, smartphones, and other IT equipment at our Mönchengladbach location.
- You are responsible for pre-qualifying, processing, and documenting incoming IT tickets and assisting our users with technical issues and questions.
- You assist us with software installations, updates, and the maintenance of Microsoft 365 and workstation environments.
- You create and update documentation, guides, and knowledge base entries, and help to continuously improve our support processes.
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Our expectations of you
Qualifications
- Enrolled student (m/f/d) in Computer Science, Business Informatics, or a comparable course of study
- Basic knowledge in the areas of IT support, client management, or user support is desirable.
- Independent, structured, and solution-oriented way of working
- Strong service and customer orientation as well as good communication skills
- Ability to work in a team and enjoyment in dealing with people
Experience
- Initial experience with Microsoft Windows, Microsoft 365, and standard hardware is advantageous.
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What we offer
- Employment in an innovative, crisis-proof, and established company where diversity and equality are part of our DNA.
- Look forward to flexible, study-oriented working hours and home office options.
- Discover the diverse food selection in our modern company restaurant.
- We want you to feel comfortable from the very beginning and to be able to contribute your expertise immediately.
- An attractive compensation package is just as selbstverständlich for us as a collegial atmosphere based on mutual respect.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Scheidt & Bachmann GmbH
As a member of the international Scheidt & Bachmann Group, Scheidt & Bachmann Austria offers full service for state-of-the-art parking lot management and signalling systems. We holistically take care of your projects from planning to realization and offer on-site service for hardware and software.
Description
- Founding Year
- 1872
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Working Student IT Service Desk
- Location
- Mönchengladbach
- Working Model
- Onsite
- Diversity
- Open for all genders
