Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for the assembly and commissioning of digital signage systems, conduct fault analyses, provide user training, and solve technical issues directly on-site.
Your role in the team
- Assembly, installation, and commissioning of digital signage systems, LED walls, video walls, touch screens, and multimedia platforms.
- Implementation and replacement of media players, displays, servers, network and AV components, as well as peripherals.
- Working with various hardware and software platforms.
- Independent execution of on-site installations at the customer's location - you are primarily responsible for the technical implementation.
- Maintenance, repair, and fault analysis of existing systems.
- Instruction and training of users in the delivered systems.
- Helpdesk support (online, by phone, and on-site) for technical issues.
- You are our problem solver, troubleshooter, and tech doer when something gets stuck.
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Our expectations of you
Qualifications
- Not a must, but an advantage: Basic knowledge in IT / networks (Windows networks, simple server hardware, TCP/IP basics).
- Passion for technology and interest in modern platforms such as LED walls, videowalls, touch screens, VR/AR systems, gesture control, CMS software.
- Willingness to travel within Germany (driver's license required).
- Service orientation, team spirit, and a friendly, confident demeanor when interacting with customers.
- Willingness to familiarize oneself with new technologies and to continue education.
- High quality standards and a clean, professional way of working.
- Available at least 20 hours per week.
- Very good German and good English skills.
Experience
- Manual skills and experience in assembly or installation work (e.g., electrical, event technology, metal construction, IT technology, building services, retail construction).
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What we offer
- Hybrid working.
- 30 days of vacation + Christmas Eve & New Year's Eve off.
- Modern and centrally located offices.
- Individual development through our talent forge.
- A lot of room for creativity.
- Structured onboarding.
- Open feedback culture.
- Subsidy for the Germany Ticket.
- Company pension scheme & disability insurance.
- Exclusive employee discounts.
- Regular parties & team events.
- Gifts for anniversaries & end of probation period.
- Regular employee updates.
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Benefits
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
Pilot Agenturgruppe
pilot is the perfect agency for modern brand communications, offering media, research, creative, and technology services all under one roof. We know how to make the most of the vast array of available media channels and are always innovating to find new ways to help our clients succeed. Let us help you navigate the future and achieve your goals.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1999
- Company Type
- Digital Agency
- Working Model
- Hybrid
- Industry
- Advertising, Marketing, PR, Internet, IT, Telecommunication
Service technician for digital signage and multimedia systems
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
