Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Herne
- Working Model
- Onsite
Job Summary
In this role, you will resolve hardware and software issues in the IT helpdesk, categorize and prioritize requests, and support departments with client life-cycle management.
Job Technologies
Your role in the team
- Troubleshooting hardware and software issues.
- Categorization, prioritization, and forwarding of requirements to other departments, as well as qualified support and assistance.
- Management of company-wide facilities.
- Client Life Cycle Management.
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Our expectations of you
Education
- Successfully completed IT vocational training, e.g., as an IT specialist for system integration (m/f/d) or alternatively a career change with a medical background and a strong IT affinity.
Qualifications
- Excellent communication skills as well as a self-reliant, results- and goal-oriented work approach.
- Strong understanding of IT security and data protection.
- Mastery of all necessary methods, tools, and processes related to support tasks.
- Excellent knowledge of current operating systems and Office applications.
- Very good spoken and written German skills.
- Driver's license Class B.
Experience
- Experience in the service industry is desirable.
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Topics that you deal with on the job
Job Locations
This is your employer
St. Elisabeth Gruppe - Katholische Kliniken
Die St. Elisabeth Gruppe – Katholische Kliniken Rhein-Ruhr ist eine Krankenhausgruppe, die Krankenhäuser und sonstige Einrichtungen betreibt. Sie verfügt über 4500 Mitarbeiter und mehr als 1600 Planbetten in Krankenhäusern.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
employees in the IT User Helpdesk Team
- Location
- Herne
- Working Model
- Onsite
- Diversity
- Open for all genders
