Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will configure and maintain the UC system landscape focusing on Cisco technologies, handle support tickets, and optimize VoIP activities and network infrastructures.
Job Technologies
Your role in the team
- Installation, configuration, and maintenance of the UC system landscape.
- Management and optimization of the Cisco CUCM/CallManager environment, including 3rd-party solutions.
- Analysis of requirements, technical implementation, and documentation.
- Planning and execution of updates, testing, and quality assurance measures.
- Processing of 2nd-/3rd-Level support tickets.
- Participation in UC-related IT and infrastructure projects.
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Our expectations of you
Education
- Completed IT apprenticeship or degree with several years of professional experience.
Qualifications
- In-depth knowledge of digital telecommunications and UC architectures.
- Excellent knowledge of Cisco UC technologies (Jabber, Webex, CUCM, CUBE, Expressway, Ascom DECT).
- Routine in Incident and Request Management (e.g., ITIL).
- Knowledge of at least one operating system (Windows or Linux).
- Analytical, solution-oriented work approach and high commitment.
Experience
- Experience with VoIP (SIP, QoS), VLANs, and network infrastructures.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
DEKRA Arbeit GmbH
As a subsidiary of DEKRA SE, DEKRA Arbeit GmbH is a leading provider of personnel services in Germany and Europe, assisting companies in finding qualified professionals.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT system administrator - Unified Communication / VoIP
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
