Job
- Level
- Experienced
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will enhance IT service quality and enterprise architecture management while actively shaping data governance through interface collaboration and process optimizations.
Job Technologies
Your role in the team
- Almost 400 IT experts are shaping the future at Continentale - help develop it! From the very beginning, you will be given responsibility and room for maneuver to actively shape the digital transformation within our insurance group.
- Would you like to experience the exciting fusion of insurance and technology? We offer a variety of opportunities for you to contribute your individual strengths. Whether you have an affinity for software development, IT security, administration, project management, or other IT areas – get involved with us with the goal of growing through challenging tasks and continuously developing your skills.
- You will assume a central interface role within our IT. In this position, you will connect strategic architecture issues with professional IT Service Management and the further development of our Data Governance.
- You collaborate with numerous IT departments and specialists and have the opportunity to not only manage standards and structures but also actively develop and shape them.
- They consciously evaluate the performance of IT from our customers' perspective and question whether our IT services are clearly described, tailored to needs, and delivered with the agreed quality.
- We exchange ideas and develop together.
- You keep an overview: You manage and develop our Enterprise Architecture Management together with the IT architects and ensure a coordinated approach within IT.
- You create reports and management information on escalations, service quality, and process metrics.
- You take responsibility: You are in charge of the IT service catalog management process and thus the maintenance and further development of the IT service catalog.
- They ensure its timeliness, completeness, and quality.
- They advise and support the IT departments in defining, structuring, and describing their IT services as well as the associated responsibilities and service features.
- You are the central point of contact: You support our IT service managers as the primary contact for questions regarding service quality, service design, and service governance.
- Furthermore, you will handle communication regarding process changes and establish and moderate a Process Change Board.
- You work in a structured and precise manner: You play a key role in the further development of our Data Governance and support the definition and establishment of roles, responsibilities, standards, and processes for a reliable handling of data.
- You contribute your expertise: You identify potential improvements at the interfaces between Enterprise Architecture, IT Service Management, and Data Governance, and continuously develop our methods, standards, and processes.
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Our expectations of you
Education
- Education: You have a completed degree in (Business) Informatics or Economics, or possess a comparable qualification with relevant professional experience.
Qualifications
- In addition, you have a basic understanding of Data Governance and governance processes.
- Knowledge: You have knowledge in Enterprise Architecture Management.
- Good knowledge of IT service management concepts, ideally based on ITIL, is advantageous.
- Your German language skills are at least at C1 level in speaking and writing.
- Personality: You are characterized by an independent and solution-oriented work approach as well as conceptual and communicative skills, just as you enjoy collaborating with different IT and specialist departments.
- You have the ability to systematically prepare complex technical and organizational contexts and communicate them appropriately to the audience.
- In addition, you possess a strong customer and service orientation.
Experience
- Experience: You have professional experience in IT Service Management, Enterprise Architecture Management, IT Governance, or a comparable field.
- Ideally, you have experience with architecture frameworks such as TOGAF.
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What we offer
- Secure job: We are a mutual insurance association and thus independent of shareholder interests.
- This is how we protect ourselves from takeovers and create a secure workplace for our employees – even in uncertain times.
- Flexible working hours: We do not have core or minimum working hours.
- This allows us to offer you a good work-life balance, combining family, hobbies, and career.
- Mobile working: You can work from home two days a week.
- Company pension scheme: We are looking out for the future and therefore subsidize your company pension plan.
- Extensive training program: With our diverse range of internal and external training sessions, workshops, or coaching, we ensure that you stay up-to-date with the latest industry knowledge.
- Asset-building benefits & special payments: In addition to your salary, we pay you asset-building benefits as well as special payments in the form of Christmas and holiday bonuses.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Continentale Krankenversicherung a.G.
Continentale is an insurance association rich in tradition that offers security for customers and employees. Through reliable and calculable corporate policies, we enable our employees to enjoy solid career prospects.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Employer reviews
by devworkplaces.com
Total
(1 Review)2.8
Engineering
2.6Career Growth
2.0Workingconditions
3.4Culture
3.2
IT Process Manager Enterprise Architecture
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
