Job
- Level
- Senior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kiel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop scalable CRM solutions in Salesforce, optimize sales processes, and integrate systems, while designing technical architecture and data models.
Job Technologies
Your role in the team
- Holistic architecture and further development of the CRM and sales-related system landscape with a focus on Salesforce.
- Design and implementation of scalable solutions across the entire Customer Journey (Lead-to-Cash).
- Analysis, design, and optimization of end-to-end sales processes, including integration of adjacent systems (e.g., ERP, marketing automation, e-commerce).
- Translation of technical requirements into technical solution architectures and target images.
- Management and governance of integrations between Salesforce and other sales systems.
- Responsibility for architecture standards, data models, and system design (including data quality and consistency).
- Close collaboration with business units, IT, and external partners to implement projects and initiatives.
- Technical management of CRM projects including evaluation of new technologies and features in the Salesforce ecosystem.
- Support in change, release, and deployment strategies.
- Ensuring the scalability, performance, and future viability of the CRM landscape.
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Our expectations of you
Education
- Completed degree in (Business) Informatics, Business Administration, or a comparable qualification.
Qualifications
- Strong understanding of sales processes and digital business models.
- Analytical thinking skills as well as a structured and solution-oriented working approach.
- Strong communication skills and the ability to mediate between the business unit and IT.
- Excellent proficiency in German and English.
Experience
- Several years of experience in the CRM environment, ideally in an architecture or lead role.
- Solid knowledge of Salesforce (e.g., Sales Cloud, Service Cloud) as well as experience in complex system landscapes.
- Experience in integrating CRM systems with adjacent platforms (e.g., ERP, marketing tools, data platforms).
- Experience in designing solution architectures, data models, and interfaces (APIs, middleware).
- Experience in stakeholder management and in managing external service providers is an advantage.
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What we offer
- Vacation and Christmas bonuses, asset-building benefits.
- Subsidies for company pension schemes.
- 30 days of vacation and flexible working hours and flextime arrangements.
- Staff canteen and free employee parking.
- Partnership with fitness studios, including Hansefit.
- Bike leasing with attractive conditions.
- Corporate Benefits: Employee discounts for well-known brands and providers (e.g., discounts for travel).
- Perfectly connected via Veloroute 10, with its own train station and direct access to the highway.
- Direct mall access with over 80 stores, a medical center, and employee discounts for shopping at CITTI Markt.
- We sponsor your commute with the NAH.SH Job Ticket or the Germany Ticket.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- ⏰Flexible Working Hours
- 🅿️Employee Parking Space
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
CITTI Handelsgesellschaft mbH & Co. KG
We, the CITTI Handelsgesellschaft mbH & Co. KG, are the central administration of the CITTI group of companies, a medium-sized family business with headquarters in Kiel. We include in particular the companies of the CHEFS CULINAR Group, the CITTI markets, Hanseatic Marine Services and Lieferello.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
CRM Solution Architect
- Location
- Kiel
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
