Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Niederaula
- Working Model
- Onsite
Job Summary
In this role, you manage the IT operations at the HUB, analyze incidents, provide support in 1st and 2nd level helpdesk, and optimize IT systems on-site in a dynamic environment.
Job Technologies
Your role in the team
- You oversee the entire on-site IT operations at the sorting center (HUB) in Niederaula (Hesse) and work closely with technology, processes, and people.
- Your responsibilities include analyzing and processing incidents and service requests, participating in 1st- and 2nd-level support, as well as maintaining and monitoring IT systems and infrastructure.
- You support changes, maintenance windows, technical optimizations, rollouts, and lifecycle topics on-site and document systems and processes.
- Collaborating with internal IT teams from Bonn and external service providers is part of your daily work.
- Partly shifts or night shifts are required.
- You are not working in a narrowly defined niche, but close to the entire IT landscape.
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Our expectations of you
Education
- Technical education: Completed IT training or a comparable qualification.
Qualifications
- Broad technical understanding, e.g., in areas such as: Windows clients and servers, networks, VPN, basic security topics, virtualization, storage or backup, Microsoft environment (AD, M365, basic Azure), Citrix client support.
- Structured, reliable, and solution-oriented way of working.
- Willingness to take responsibility and think outside the box.
- Team orientation, clear communication, and a hands-on mentality.
- IT enthusiasts at heart.
Experience
- Several years of professional experience in the IT environment (minimum 3 years of professional experience).
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What we offer
- Independent work with genuine scope for creativity.
- A professional IT environment with streamlined processes and short decision-making paths.
- Opportunity to further develop and actively shape IT within the HUB.
- Flexible working hours with core hours between 9:00 and 14:00, but also partly shift work.
- Individual training and development opportunities.
- Motivated team and regular employee events.
- Asset-building benefits and company pension scheme.
- Discounted employee conditions / Corporate Benefits.
- Discounted e-bike leasing offers.
- 30.5 vacation days per year: Enjoy ample time for relaxation and personal time off.
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Benefits
Food & Drink
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
GO! Express & Logistics (Deutschland) GmbH
GO! Express & Logistics (Deutschland) GmbH is the headquarters of the largest independent courier and express delivery network in Germany. 1,400 employees and 3,000 couriers at over 100 GO! stations across Europe ensure the timely delivery of the approximately 6.5 million shipments sent each year.
Description
- Founding Year
- 1984
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT All-rounder - HUB
- Location
- Niederaula
- Working Model
- Onsite
- Diversity
- Open for all genders
