Job
- Level
- Senior
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- Data
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will support strategic analysis in logistics by modeling complex data, defining KPIs, and acting as an advisor between internal customers and logistics operations.
Job Technologies
Your role in the team
- The Logistics Key Account Management (KAM) Team acts as the strategic interface between Logistics Operations and our internal customers, namely Markets and Propositions.
- Our mission is to enable high-quality and reliable Logistics services so our customers can be successful within their competitive environments.
- We ensure a high-quality feedback loop, manage performance and KPIs in the interest of the account, and act as strategic advisors.
- In this Principal Analyst role, you will be the analytical thought leader, bridging the gap between commercial goals and logistics realities, and empowering data-driven decision-making across the matrix.
- Thought Leadership & Strategic Analytics: Act as the principal analytical authority for the KAM team.
- You will manage highly complex projects over a long time horizon and build an analytical edge in the logistics and propositions domain.
- Complex Problem Solving & Root Cause Analysis: Facilitate the identification of root causes for operational challenges and potential customer friction.
- Data-Driven Performance Steering: Lead the definition of targets for 'outcome' KPIs.
- You will challenge operational performance, establish scalable review procedures, and drive the adoption of standards and mechanisms for continuous improvement.
- Capability Advisory & Roadmap Facilitation: Act as a strategic partner to Markets, Propositions, and Logistics by mapping out data-driven service needs.
- You will support the discovery of new services, assess their impact, and work alongside the Capabilities pillar.
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Our expectations of you
Qualifications
- You bring advanced technical skills in statistics, data modeling, SQL/Python, Claude and scientific research methodologies, capable of translating complex data sets into easily digestible insights and actionable decision proposals.
- You are a strategic thinker with excellent stakeholder management skills, capable of bridging the gap between Markets/Propositions, Logistics Operations, and the Logistics Capabilities pillar.
- You are comfortable acting as a consultant and sparring partner, challenging the status quo, and holding teams accountable for operational KPIs without running the end-to-end operations yourself.
Experience
- You have extensive professional experience as a Data Analyst, Business Intelligence Analyst, or in a similar highly analytical role, ideally within e-commerce, retail, or logistics.
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What we offer
- Zalando offers a range of benefits; here is an overview of what you can expect.
- 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days).
- 40% Rabatt auf Mode- und Schönheitsprodukte, die von Zalando verkauft und versendet werden, 30% Rabatt auf Lounge by Zalando, Rabatte von externen Partnern.
- Family support, including counselling and dedicated services for parents and carers.
- Betriebliche Altersvorsorge.
- Employee shares programme.
- Health and wellbeing options, including Wellhub.
- Mental health support and coaching.
- Development through our training platform and biannual peer-to-peer review.
- 2 paid volunteering days a year.
- Relocation assistance (subject to prior agreement).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Zalando SE
Zalando is the leading online fashion platform in Europe, connecting customers, brands, and partners in 17 markets. We offer the latest styles and trends from the best fashion brands around the world, all in one place. With Zalando, you can find the perfect outfit for any occasion, whether you're looking for casual wear, formal wear, or something in between. We also offer a wide range of sizes and styles to suit every customer's needs. Shop with us today and see why we're the leading fashion destination in Europe.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
Employer reviews
by devworkplaces.com
Total
(1 Review)Culture
3.5Workingconditions
4.4Engineering
3.1Career Growth
2.6
Principal Data Analyst - Logistics Key Account Management
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
