Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you analyze technical issues in complex networks and monitor customer systems within the Managed Service, taking full responsibility for the fault resolution process and communicating closely with customers and partners.
Job Technologies
Your role in the team
- Analysis and resolution of technical issues in complex networks (including Cisco, HPE, Juniper, Fortinet, etc.)
- Monitoring and support of customer systems within our managed service portfolio
- Responsibility for the entire troubleshooting process - from error detection to customer communication
- Documentation of error analyses, causes, and solutions
- Close collaboration with clients, partners, and manufacturers – you are the interface that holds everything together.
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Our expectations of you
Education
- Completed training in the IT/networking field or comparable professional experience
Qualifications
- Solid knowledge of routing, switching, and security
- Structured, autonomous working style and analytical thinking
- Team spirit, strong communication skills, and enjoyment of agile working methods
- Good command of English, both spoken and written
Experience
- Experience in network operations and support (certifications such as CCNA, CCNP, or equivalent are a plus)
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Benefits
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
- 👩⚕️Company Doctor
- ♿️No Physical Barriers
- 🚲Jobbike
- 🎳Team Events
Work-Life-Integration
Food & Drink
More net
Job Locations
This is your employer
Manpower GmbH & Co. KG
Manpower GmbH & Co. KG is an established company in the field of personnel services, offering a variety of HR solutions. With a focus on recruitment, temporary work, and outsourcing, it serves various industries, including manufacturing and finance.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency