Logo Rossmann

Product Owner Chatbots/Agents

Job

  • Level
    Senior
  • Location
    Großburgwedel, Hanover
  • Working Model
    Hybrid, Onsite
  • Job Field
    Data, Product
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will enhance our chatbot and agent platforms, manage the implementation of AI use cases, and continuously improve user experience by prioritizing the backlog and monitoring KPIs.

Your role in the team

  • Responsibility for the further development of our chatbot and agent platforms.
  • Definition and prioritization of the backlog in close coordination with stakeholders.
  • Management of the implementation of use cases for conversational AI and agent-based systems.
  • Ensuring an optimal user experience and integration into existing processes.
  • Monitoring of KPIs, progress reporting, and continuous improvement of products.
  • Ensuring compliance with quality, budget, and schedules as well as reporting achieved efficiencies.
  • Training and supporting users in the implementation of new tools and functionalities.

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Our expectations of you

Education

  • Completed degree in Computer Science, Business Informatics, or a related technical field, or an equivalent role with at least 5 years of relevant professional experience.

Qualifications

  • In-depth knowledge in the development and implementation of AI solutions, especially generative AI.
  • Knowledge in Conversational AI, chatbots, and agent-based AI.
  • Technical understanding of AI architectures and interfaces.
  • Strong analytical skills and a goal-oriented work approach.

Experience

  • Several years of experience as a Product Owner or in a comparable role, ideally with a focus on AI.
  • Experience with agile methodologies (Scrum, Kanban).
  • Excellent communication skills and experience in stakeholder management.
  • Experience in project management and coordination of interdisciplinary teams.

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What we offer

  • An experienced colleague will support you and help you quickly get up to speed with your new responsibilities.
  • Benefit from flexible working hours that allow you to tailor your workday optimally to your personal needs.
  • Enjoy a balanced work-life balance with regular working hours.
  • Enjoy your free time - with 30 days of vacation per year, you have ample opportunity to relax and recharge.
  • Combine work and vacation! Complete your tasks for a limited time from an inspiring location of your choice within the EU.
  • Those who work hard deserve a break. We are happy to offer you a financial bonus.
  • Well provided for: Our company pension scheme ensures your financial security in retirement.
  • We ensure a smooth start with a comprehensive onboarding program that prepares you optimally for your new responsibilities.
  • In addition to the employee discount, you will regularly receive shopping vouchers worth approximately 500 euros annually.
  • Discover our diverse leisure groups! Whether rowing, bowling, or sewing – find the perfect balance to your workday and have lots of fun with your colleagues.
  • Park conveniently and free of charge right in front of the door – we offer parking spaces for your car, motorcycle, or bicycle.
  • Lease a bicycle or e-bike and commute to work in a healthy and safe way - stay mobile even in your free time.
  • Work flexibly from home and shape your workday yourself.
  • Benefit from exclusive offers and discounts at numerous partner companies.
  • Enjoy delicious and varied meals daily in our in-house company restaurant.
  • During the summer and autumn holidays, we gladly take care of the children for our employees in Burgwedel. Children between the ages of three and twelve can look forward to a very special time.
  • Become part of our large ROSSMANN family - in a company where appreciation and team spirit are highly valued.
  • Professional development courses, mandatory training, support groups, or coaching – find the right training in our diverse range of offerings!
  • Get to know ROSSMANN from A to Z! Over three days, the company's various departments will introduce themselves and give you exclusive insights into their processes. Additionally, you will have the opportunity to meet many new colleagues and build an interdisciplinary network.
  • Start your new job in Burgwedel, even if you're still looking for accommodation. Our comfortable company apartments bridge the gap until you move into your own home.
  • Look forward to attractive products from our stores.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Food & Drink

Higher Take-Home Pay

Topics You Will Work On

Job Locations

  • Location Hanover

    Niedersachsen

    Germany

  • Location Großburgwedel

    30916 Niedersachsen

    Germany

About Your Employer

Rossmann

Rossmann

ROSSMANN is one of the leading drugstore companies in Europe, with 56,500 employees in 4,361 stores. It has been expanding rapidly for years and is highly successful.

Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade
Logo Rossmann

Product Owner Chatbots/Agents

Location
Großburgwedel, Hanover
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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