Job
In this role, you support customers on-site by resolving technical issues, setting up PCs and laptops, configuring networks, and providing training on device usage. You handle practical IT inquiries that arise in daily life.
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Job technologies
Your role in the team
- You provide direct on-site support to private customers, seniors, and small businesses with technical issues.
- For example: setting up PCs and laptops, installing and configuring Windows, setting up printers, troubleshooting WLAN and internet issues, configuring routers, repeaters, and mesh systems, setting up email accounts, configuring smartphones and tablets, transferring and backing up data, installing programs, resolving minor software issues, providing clear technical support to customers, giving short training sessions, e.g., on using smartphones or PCs.
- It mainly concerns practical IT issues that occur in everyday life with private customers and small businesses.
- For many processes, you will also receive internal step-by-step guides.
Our expectations of you
Education
- A completed IT apprenticeship is not necessarily required.
Qualifications
- You have a strong interest in computers and technology.
- You can explain technical things in an understandable way.
- You treat people in a friendly and patient manner.
- You can work independently at the client's site.
- You are reliable and responsible.
- You possess a Class B driver's license.
- Ideally, you have your own vehicle.
- What matters most to us is that you are genuinely interested in technology, can solve problems independently, and are willing to learn new things.
What we offer
- 15 € / hour to start with.
- A rapid increase to up to €18 per hour is possible with good performance.
- Your travel time to our clients is paid as working hours.
- Additionally, you will receive €0.30 reimbursement for travel expenses per kilometer traveled.
- You largely decide when and how much you want to work.
- Ideal alongside university, apprenticeship, school, or main job.
- You can earn additional commissions on suitable sales through our TechPaten Shop.
- Since you assist clients directly on-site and many of our clients are very grateful for personal support, tips are also regularly given.
Benefits
Work-Life-Integration
Job locations
About your employer
TechPaten provides understandable technical support directly on-site for its customers. The company covers a wide range of services, including PC, smartphone, WLAN, network, and software assistance, as well as IT security and development services for businesses.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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